Housing Solutions Team Manager

Monday-Friday
9am-5pm
Temporary Position
23.45per hour PAYE
Based in Kingston
Must have experience of managing a front line housing options team

Purpose of the role:

• To strategically manage, develop, organise, and coordinate a team of officers providing a full casework service for customers in housing need, preventing homelessness wherever possible, and carrying out timely and robust homelessness assessments where necessary ensuring that that the service meets all legislative requirements.
• To act as one of the service's lead managers on special projects relating to homelessness prevention and advice and/or the assessment and application of the Council's duties under homelessness legislation and move-on from temporary accommodation.
• The Housing Solutions Team Manager role is about developing and improving the service and our relationship with residents, assessing our service delivery from the customers perspective, and identifying improvement areas, particularly focused on reducing the spend on temporary accommodation.

Experience:

• Experience of leading a busy front line housing advice and/or homelessness service and/or significant technical experience
• Experience of partnership working and influencing and negotiating to achieve successful outcomes