Company

AdeccoSee more

addressAddressReading, Berkshire
type Form of workContract
salary Salary£30,000 - £36,000/annum
CategoryCustomer Service

Job description

ER Caseworker

Central Region (Bristol & Surrounding Areas)

Travel required & covered

36k pro rata (£18.71ph)

Monday to Friday part time, Flexibility required

Adecco are proud to be partnered with one of the UK's leading Train Operating Companies (TOC), to recruit for motivated and enthusiastic people to join their HR team.

About the team:

The HR team plays a key role in supporting the organisation to deliver high performance through its people. This is an exciting opportunity to be a HR Advisor in our Employee Relations team. Our drive in Employee Relations is to ensure greater consistency and compliance in our people management practices including casework management

About the job:

You will need to provide generalist support on all people policies and procedures, with a consistent approach to line managers and employees to ensure delivery of an effective and professional HR service. You will deal with a variety of employee relations issues, guiding and coaching line managers through their queries around attendance management, grievances, disciplinaries, probation, poor performance, employment law etc.

Your main responsibilities will be:

  • Responsible for providing a professional HR advisory service to line managers and employees on all employment matters.
  • Lead end to end case management for employee relations cases, supporting all levels of employees across Client's network with a focus on performance, grievance, attendance, and Employee Relations related projects.
  • Provide Line Managers with advice and guidance on a range of employment matters including disciplinary, grievance, performance management, absence management issues and other relevant casework.
  • Liaising with employee representatives and recognised trades unions as appropriate.
  • Acting as the point of contact for line managers and all employees.
  • Work closely with other HR colleagues, to ensure consistency and best practice across the division.

You'll need to be:

  • Experienced in providing HR advice and guidance
  • Experienced in case management
  • Able to build strong and effective relationships
  • Able to influence
  • Organised, with strong analytical skills
  • Able to work proactively and flexibly.

As a minimum you'll need to have:

  • CIPD qualified or part qualified
  • Proven work experience in a HR Advisor capacity
  • Excellent communication, both verbal and written
  • Strong IT Skills and relationship building capabilities at all levels
  • Knowledge of employment legislation and practical experience of HR procedures, processes and practices.

About the location:

This role is based in the Reading area but can be flexible as you will be covering the East region of the network. Flexibility is also required to travel across the Client's network as and when required.

Working Pattern:

Monday to Friday

Apply Now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://(url removed)/candidate-privacy

Refer code: 2736611. Adecco - The previous day - 2024-02-08 11:31

Adecco

Reading, Berkshire
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