Company

MtvhSee more

addressAddressLondon, England
type Form of workFull Time
salary Salary£33,899 - £40,915
CategoryCustomer Service

Job description

About us:

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

The role:

Internally, this role is known as a People Advisor

This is a full-time permanent position within our Customer Services Directorate. 

This role is based at either Farringdon, London or Beeston Nottingham.

Salary for London: £38,869 - £40,915

Salary for Nottingham: £33,899 - £35,683

Our People Advisors work alongside Directors, Heads of Service, and Managers to provide proactive HR support and guidance on a range of people management and workforce issues, enabling leaders to improve business performance through their people. This spans an array of HR disciplines, including the planning of resourcing activity, change management, employee engagement and wellbeing, employee relations management, organisational and job design, leadership and talent development, and colleague capability and skills.

People Advisors work directly, with and through other HR colleagues, to get things done and deliver results for our managers. Through this, they strengthen MTVH’s culture, embed our values into how we deliver services, and create the right environment for improved organisational performance.

While all People Advisors work across teams to help colleagues and provide support where it’s needed, they are also assigned to lead work with particular directorates, acting as their first point of contact for most operational HR issues.

What you’ll need to succeed:

With prior experience in delivering great customer service in a HR environment, you will have great relationship-building and stakeholder management skills. You will also have a curious, analytical, and pragmatic approach, and be able to identify the opportunities and risks in various courses of action. To support this, you will have a sound knowledge of current UK employment legislation and HR best practices and will have experience in coaching and influencing others to achieve results.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Refer code: 3262674. Mtvh - The previous day - 2024-04-26 01:05

Mtvh

London, England
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