Address
Form of work
Salary Job Title: HR Assistant
Location: Tunbridge Wells, Peterborough, and Sunderland (Flexible hybrid working: 2 days a week in the office)
Hours: 37.5 per week, Monday-Friday, 9 am-5 pm
Benefits Package:
Company Funded health care Cash PlanSW PensionEnhanced: Employer will match contributions up to 5% Or standard: Auto-Enrolment scheme (5% EE, 3% ER)25 days HolidayLife Assurance 4x annual salary
General Overview:
As an HR Assistant, you will play a crucial role in managing HR queries, handling the administration aspects of the employee lifecycle, and supporting various HR processes.
Key Responsibilities:
Manage inbound HR queries through the HR automated ticketing system portal, ensuring SLAs are met and tasks are actioned efficiently and with accuracy.Be responsible for all administration factors of the employee lifecycle.Work closely with ER and HR Business Partners, ensuring business and employee-related matters are dealt with appropriately.Creating and maintaining up-to-date HR files for all employees, in line with internal processes.Managing all HR systems required for daily, weekly, and monthly tasks.To regularly review and make recommendations for improvements to HR processes.To adhere to Company processes with regard to FCA compliance.To provide ad hoc administrative support to the HR team, e.g. preparation of outcome letters for formal meetings including disciplinary, grievance and flexible working letters.Support with internal and external audits.Ad hoc duties as and when required to support the team in meeting business requirements.General queries.
Key skills and experience:
Previous experience in an HR function or a confidential environment is desirable.Experienced in a busy and complex administration role.Ability to work on own initiative and manage priorities in a busy environment.Experience working with HR systems.Proficient in Word, Excel, and PowerPoint.
