Hub Administrator Part - Time

Role Purpose

As part of the in-hub team, you are responsible for ensuring that all administration processes are followed accurately and consistently to deliver a great fitting experience for the customer whilst ensuring accurate stock check are maintained.

Key Responsibilities

To promote and sustain the highest levels of service by putting the customer at the heart of everything you do.
Ensuring that the hub audit results are line with company expectations.
Allocate and prepare all relevant paperwork for arranged daily fittings.
Making sure external Fitters records are to up to date in terms of bonds and training.
Ensure stock counts are accurately completed regularly.
Create an environment which is a great place to work for you and your colleagues.
Strive for continuous personal development.
Always understand and adhere to the Carpetright codes of conduct / policies and procedures.
Any other administration duties relevant to the hub operations.

Person Specification

Qualifications and Experience  

Strong administration skills.
Exposure to working in a retail environment.
Ability to deliver exceptional Customer Service.
Self-motivated and able to act on own initiative.
Clear and confident communicator.
Highly numerate.

Personal Qualities

Organised  

Able to prioritise numerous tasks whilst always ensuring a smooth efficient service within the hub.
Ability to find solutions with minimum supervision, within a fast-paced environment.