Address
SalaryGeneral Information
Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Food & Beverage - Services
Job Type
Full-time Permanent
Job Description
Role
We are currently looking for an In Room Dining Order Taker to join our team of associates inIn Room Diningteam at Rosewood London. Our In Room Dining Order Takers are appointed to attend to all resident guests requests for the In Room Dining department efficiently and courteously at all times.
Key expectations of this role are
- Delivering all aspects of the in-Room Dining experience according to Rosewood standards.
- Dealing with guests request in a timely and courteous manner.
- Having a thorough knowledge of all products offered by In Room Dining and the hotel.
- Ensuring administrative tasks are completed efficiently to allow the seamless flow of operations.
Profile
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- Having a passion for guest service as well as food and drinks.
- Being able to communicate clearly and effectively.
All our associates have the opportunity to live by our culture by being engaging, refined and intuitive in everything they do. Our principles allow a high degree of creativity and empowerment to foster a culture of Relationship Hospitality.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
About Us
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
