Interim Regional Director of Housing

 We are currently recruiting on behalf of a well-established Housing provider in North London for an interim Regional Director of Housing, day rate negotiable.

The interim Director of Housing will lead a team of circa 1200 trusted, professional colleagues and high performing teams to deliver a good quality core front line housing management and neighbourhood services to their customers.

The Director of Housing will drive a customer centric performance culture that strives for excellence and continuous improvement ensuring the best outcome for all customers.

The role’s full portfolio includes:
Ø Housing strategy
Ø Neighbourhood and tenancy management
Ø Anti-social behaviour and neighbourhood nuisance
Ø Lettings and housing allocations
Ø Block management
Ø Resident engagement and communications
Ø Supported housing and specialist services
Ø Caretaking, cleaning and environmental services
Ø Stakeholder management
Ø Neighbourhood and community services

Essential Experience required:
Ø Qualified to degree level in Housing or equivalent, relevant experience.
Ø CIH membership, or evidence of continual CPD.
Ø Dynamic and passionate about customer service and the Social Housing sector.
Ø An experienced and motivated strategic leader with best in class Housing and Customer service expertise, offering an innovative/fresh approach to the role.
Ø Demonstrable experience of designing core landlord services to deliver exceptional customer journeys.
Ø Strong strategic and operational background able to both plan and implement complex transformational programmes to improve outcomes for our customers.
Ø Substantial experience and in-depth knowledge of Housing Management, Safeguarding, Supported Housing and Property Management legislation, obligations and regulatory requirements.
Ø Demonstrable experience building, managing and developing Housing and Neighbourhood teams and talent across a diverse and complex organisation.
Ø Excellent collaboration and partnership skills, ability to engage and effectively influence a wide variety of stakeholders and possess a strong political understanding.
Ø Strategic financial and budget management skills with experience of delivering within defined budgets and mitigating

If you would like to be considered, please respond with your up dated CV.