Internal Communications Officer

The Talent Set are delighted to be working with Anna Freud to find their new Senior Internal Communications Officer.
Anna Freud offers hybrid working with a minimum expectation of working from their London office at least 1 day per week.  

The Senior Internal Communications Officer will be responsible for the management, delivery and evaluation of our Internal Communications activity. The post-holder will work closely with colleagues in the wider Brand & Marketing and External Affairs team - as well as senior colleagues across the wider organisation - to take briefings, gather information and communicate key updates for the wider staff base. The post-holder will share these across a range of digital and in-person channels and evaluate, grow and improve communications through data and insights.

Key Responsibilities:

·       Develop an Internal Communications strategy and annual plan in conjunction with the Head of External Affairs;

·       Ensure organisational initiatives and projects are strategically communicated to employees via internal comms channels and engagement opportunities;

·       Plan, write and edit content for a variety of Internal Communications channels, such as the staff intranet (SharePoint), emails (Microsoft), and email (Mailchimp/Salesforce/Pardot);

·       Provide strategic internal comms advice and content for colleagues and teams across Anna Freud;

·       Support the planning of staff events and prepare, advise on and deliver internal presentations as required;

·       Draft emails and scripts for senior managers for presentation to staff in written, or spoken form;

·       Support the development of A/V internal comms to help Anna Freud test and learn about the most successful content and channels for our colleagues;

·       Ensure Internal Communications messages are consistent across all mediums and are on-brand (tone of voice, look and feel);

·       Liaise with the wider External Affairs team to ensure internal messages are consistent with external messages;

Person Specification:

·       Relevant degree, equivalent qualification, or experience in an Internal Communications role.

·       Demonstrable experience managing Internal Communications programmes in a public, third, or private sector organisation.

·       Experience of building Internal Communications strategies and evaluating impact.

·       Content management experience.

·       SharePoint and Mailchimp/Salesforce/Pardot skills.

·       Excellent copywriting, proof-reading and presentation skills.

·       Internal event management skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.