Internal Sales Engineer

Are you an experienced Sales Engineer, looking for a new and exciting opportunity ?

Would you like to work for an established business, working within the design and manufacture of high power electrical resistors, used within Industrial Automation, Marine, Telecoms and Rail industries. 

Job Overview

The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the "application evaluation" stage of the sales process. The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of resistor products.

A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs.

Responsibilities

• Processing customer enquiries, which will involve:
• Initial customer contact via telephone, email, face and face to face
• Managing and understanding and interpreting customer requirements
• Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company
• Production of quotations/tenders in a timely, clear, detailed and accurate manner.
• Follow up quotations in a timely manner to secure profitable orders
• Maintain expert level of product knowledge and applications.
• Provide pre-sales technical expertise and product education to new and existing customers
• Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department
• Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity
• Pursue new business opportunities
• Occasional site and customer visits
• Supporting the Contracts, Engineering and Production departments
• Building relationships with customers and potential customers to understand their requirements.

Location

• Place of work will be Evington Valley Road, Leicester. Occasional site and customer visits may be required.

Targets

• Budgeted order intake
• Delivery performance and quality

Essential:           

• HNC in electrical engineering or equivalent apprenticeship.
• Previous experience in a similar role
• Customer focused approach with excellent communication skills
• Problem solving approach
• Strong technical mindset and able to read and interpret technical data and translate to others
• Good IT skills, including Microsoft products including Word and Excel
• Self-motivated
• To be organised, accurate and have an eye for detail

Desirable:        

• Degree in electrical, electronic or control and engineering
• Familiarity with either large OEMs and contractors or international customers.
• Previous experience or knowledge of high power or high voltage

Qualifications

• Experienced user of finite element analysis software preferably Ansys
• Experienced user of 3D modelling software

Hours of Work

• 37.75 (standard hours are 8.15 to 17.00 Monday to Thursday, 8.15 to 13.00 Friday but may be some flexibility on this)

Salary

• £30,000 to £40,000 depending on experience

Benefits

• Discretionary bonus scheme, 4% contributory pension, Life insurance, health cash plan, cycle to work, 25 days holiday plus bank holidays, free parking, free tea and coffee

Closing date 29.06.2024

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.