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SalaryThis is a 6 month fixed-term-contract
Are you organised and self-motivated?
Do you enjoy working independently to support the wider team? If so, you’ll want to take a look at this opportunity!
We want to be the water company people want to be supplied by and want to work for.
As a Laboratory Commercial Admin Assistant, you’ll take up an important role within our water quality team to provide assistance to the Laboratory Commercial development manager and support services team. You will take over the day-to-day administrative duties and also assist with basic duties in our Laboratory Services department.
In this role, you’ll ensure that samples are processed efficiently and in a timely manner on internal systems. You’ll also speak to customers and communicate their needs to key staff when required. Your excellent organisation skills and attention to detail will ensure customer information is updated and maintained on our customer relationship database.
Your proficiency in Microsoft Office will allow you to create and work with documents and carry out administrative duties as required. The team may need you to carry out ad-hoc tasks for them as well, so a good working knowledge of IT in general will be useful.
Ideally, you’ll be local to Hampshire or within travelling distance to our Farnborough laboratory. You’ll have a full driving license and show flexibility with occasional changes to workloads. For example, you may be asked to cover sample collection and courier duties. This is your chance to join a friendly, busy and supportive team that ensures the water used by our communities remains safe and clean.
What do you get from working at South East Water?
You’ll grow a career with a meaningful purpose. Be you, belong and be valued.
- Come to work to be safe, valued, and trusted.
- We will encourage you to create and pursue new opportunities for personal growth.
- A place to be the real you, build deeper connections and enjoy a sense of belonging.
- Be invested in helping us to create a sustainable water supply for now, and in the future.
What will you mainly be responsible for delivering?
- Customer Service: speaking to customer to understand their needs, making note of updated requirements, and dealing with any queries.
- Data Maintenance: updating and maintaining customer data on customer relationship database, as well as other team records when needed.
- Sampling Reception: organising samples from commercial customers, supplying sample containers and general day to day assistance as required.
- General Team Support: communicate with senior members of staff on any quality/technical issue and ensure that key staff are kept informed of customer activities and requirements.
What do you bring to the role?
- Good customer service
- Full drivers license
- Good standard of Maths and English at GCSE Level
- Good literacy, numeracy, and communications skills
- Confident using IT equipment to fulfil your role.
What can you expect from us?
- Excellent Stakeholder pension scheme, up to 10% employer contribution
- 25 days holiday entitlement, increasing to 30 days with length of service
- Cycle to work scheme
- Health cash plan
- Life assurance
- Wellbeing related benefits
Everyone needs water, South East Water welcomes everyone
We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.
What to expect from your recruitment
- Please upload a CV via our careers website.
- We are unable to provide sponsorship for this position.
- You will be required to have the right to work in the UK on starting employment with South East Water.
- You will be asked to complete satisfactory DBS, identity and employment referencing checks as part of receiving your employment offer from South East Water.
- If you require assistance / adjustments to engage with our recruitment process and to ensure you're able to compete on equal terms, please contact the recruitment team via jobs@southeastwater.co.uk
If this sounds like the opportunity you’ve been looking for, apply now!
