Address
Form of work
SalaryOur client based in Hertfordshire is a progressive firm of specialist solicitors renowned for its professional yet personal service that has been advising businesses and individuals in Hertfordshire and across the country for many years.
They are recruiting a Float Legal Secretary & Operations Assistant to join their busy and friendly team. You will be appointed to assist all practice areas in carrying out their duties and responsibilities. You will be expected to work as a team member within the practice area and the firm. This is a full-time permanent position working 36 hours per week Monday - Friday and our client offers a hybrid working model with 3 days in the office and 2 days from home once trained. The role offers a salary of £28,000 - £32,000 depending on experience, plus a non-contractual profit share bonus scheme (not guaranteed), life assurance, £500 contribution to a wellness activity and BUPA Healthcare (after 6-month probation period).
Duties include:
Secretarial
- Provide secretarial and administrative support within the firm to cover holidays and absence.
- Liaise with clients (and third parties) by correspondence, telephone, or attendance.
- Answer queries and relay necessary information in a professional and confident manner
- Type a wide range of documents with speed and accuracy and paying attention to detail.
- Draft routine correspondence
- Assist in the preparation and proof reading of legal documents.
- Assist other members within the practice in organising their work effectively.
- Build and maintain client relationships.
- Carry out any reasonable instruction from the Head of Practice Area and other members of the team in a quick efficient manner.
- Prepare bills, covering letters and take responsibility for the monitoring and reporting of unpaid bills to fee earners and carry out follow up tasks.
- Monitor client ledgers and liaise with fee earners regarding housekeeping matters, including dealing with accounting issues and file closures.
- Carry out procedural file reviews.
- Maintain the orderly running of client files and update file labels and outlook with key dates as and when necessary.
- Comply with the Firm's file management and file organisation procedures.
- Comply with the Firm's, SRA and the Law Society's rules with regard to accounting procedures.
- Comply with all office procedures and standards.
- Under the overall guidance of the relevant team member to assist in dealing with clients' matters in an efficient manner
- Record messages and attendances and to ensure that the relevant team member receives information in an appropriate and timely manner.
Operations
- Cover Reception when required.
- Assist with Archiving when required.
- Help Marketing with event when required.
- Participate in the Operations practice area meetings.
- Assist the Head of Operations and Senior Assistants where appropriate.
About the person
- Appropriate Secretarial qualifications and/or experience
- Excellent IT skills
- Ability to use a case management system.
- Exemplary level of attention to detail
- Efficient time-management skills
- Efficient, reliable, helpful and enthusiastic
- Confident, professional, and friendly with the ability to build good working.
- relationships internally and externally
- Initiative and drive
- Effective and proactive team worker
- Flexible and adaptable mindset
- 'Hands-on' approach
- Meticulous organisational skills
- Excellent oral and written communication skills
- Excellent client service skills
- Personable and professional manner
- Honesty and discretion
- Ability to work under pressure and within deadlines.
- Ability to problem solve.
General requirements
- To perform any duty not specifically referred to above, which may be reasonably requested by the Head of Operations
- To maintain a level of confidentiality appropriate to role
- To deal with colleagues, clients, and other external contacts in a friendly and efficient manner
- To observe the Firm's policies, rules, and procedures
- To act in the best interests of the Firm always
