Marketing & Communications Co-Ordinator

Marketing & Communications Co-ordinator
Essex (with hybrid working)
The Organisation

Our client is a widely respected and valued provider of expert, specialist domestic abuse services. Their practitioners have worked hard to help them build a strong reputation for delivering expert specialist services in a professional, but compassionate and trauma-informed way, working in partnership wherever they can to help achieve the very best possible outcomes for their clients.
This is a full-time, fixed term for 18 months post with some flexibility around hours and home working.
The Role
Our client’s organisation has grown significantly over the past 3 years, and they are proud that their main focus remains to ensure that as much of their funding as possible goes towards their frontline services to maximise the support they can provide. Our client has recognised that they will not be able to fulfil their future aspirations with such a lean structure and are seeking to find the right individual to fill a role that has a focus on the marketing and communications of the organisation.
Purpose of the role
You will be responsible for all marketing and communication activity including digital, print and brand management. You will develop and deliver marketing campaigns and activity. As an experienced digital communications professional, you will be accountable for the day-to-day management of the organisation’s social media activity across various platforms where you will ensure the organisation’s engagement with its stakeholders is planned and executed effectively. You will co-ordinate day-to-day maintenance and development of our client’s website and other digital platforms and assets, identifying opportunities to improve the user experience.
Main responsibilities
- Manage the ongoing maintenance of the website and digital assets; working with Service Managers and Team Leaders to ensure that it is responsive to current needs and communications priorities and is consistent with narrative/tone of voice across the site.
- Work with the Business Operations Manager to engage with SLT and frontline practitioner teams, and to develop and maintain a year-round communications delivery plan including channel strategy, key messaging, target audiences and content calendar.
- Create compelling and engaging content through creativity, innovative formats, effective storytelling, and news-spotting for a variety of audiences across multiple marketing and editorial formats, including digital media to deliver against the communications delivery plan.
- To lead on the tactical planning and implementation of communication and marketing campaigns, including social media to achieve strategic aims and objectives and increase external engagement.
- Work with the Business Operations Manager to support the delivery of the organisation’s internal communication activity as required – this will include, but is not limited to: PR activity, creation of relevant content for internal staff newsletter, uploading content to internal digital platforms and print management.
- Co-ordinate and attend internal and external stakeholder meetings to manage and deliver communications and marketing campaign elements.
- Work with managers and practitioners to co-ordinate and deliver the research, creation and editing of content for all platforms, digital and print where appropriate.
- Fully exploit digital channels, including email marketing, display ads, retargeting, and paid search, to aid supporter acquisition and retention.
What you can expect from our client:
- Salary of £25,682 - £28,133 per annum (pay award due 1.4.24)
- A warm welcome into our client’s family
- A genuine interest in you and what you bring to the organisation
- A deeper understanding of the support available for women and children who are experiencing or have previously experienced domestic abuse
- A commitment to equal opportunities and an inclusive environment which celebrates difference and allows our client’s staff to flourish
- Opportunities for personal and professional development
- A commitment to your wellbeing, with a range of benefits including EAP, flexible working, a generous leave allowance and an enhanced occupational sick pay scheme and occupational maternity scheme.
What our clients expect from you:
- Demonstrating an understanding and commitment to their vision and values.
- Commitment to and an understanding of safeguarding best practice in relation to children and adults.
- Respecting and observing professional integrity in relationships with clients, peers and other relevant professionals.
- A responsibility for your own health and safety and that of your colleagues, our clients and any visitors.
- A willingness to follow established systems of work.
- Be committed to helping build an organisation that respects and values the diversity of all staff, making our client’s services accessible and inclusive, regardless of a person’s protected characteristic.
- Treat all information as confidential and comply with appropriate policies.
- To seek learning opportunities to improve and broaden your knowledge and skills.
Closing date for applications: 31st January 2024
Interviews (in person): 13th February 2024
Other organisations may call this role Marketing Assistant, Marketing Officer, Marcomms Co-ordinator, or Digital Marketing Co-ordinator.
So, if you’d like to join our client as a Marketing & Communications Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.