Marketing Operations Manager (Fixed Term Contract, Mat Cover)

Who is HSBC Innovation Banking? 

HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.

Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.

Here’s to never standing still. Come and join us!

The team you’ll work with: 

The Marketing Operations team is a growing capability within the Marketing team. They focus enabling and optimising Marketing Operations across Content and External Communications, Brand and Corporate Communications/ Governance, and Client Experience. As a team they have many touchpoints including optimising operating processes, reporting, marketing automation in addition to maintaining and enhancing our public website.

The value you’ll add: 

As part of our UK Marketing Operations team, You’ll work closely with a range of stakeholders, within Marketing, across the HSBC Innovation Banking organisation and wider HSBC Group to enable our technical marketing teams to reach our clients with consistent, engaging, on brand communications  that help us to become the ‘go to bank’ for all of our clients needs in the innovation economy,

This is an excellent opportunity to develop, learn new skills and grow with an expanding team.

What you can expect to be doing:

Building and executing email marketing campaigns within Eloqua.

Driving change in campaign management and operating processes, based  on data driven insights.

Supporting on strategic initiatives such as the development of new websites.

Leading research into, and recommendations for the development of the MarTech stack.

Supporting the creation and documentation of process development.

The experience you need:

Previous project management and organisation experience within a marketing function.

Extensive experience e-mail campaign design and management, ideally with Eloqua.

Experience of setting up and documenting processes and procedures to support best practice adoption.

Experience / interest in MarTech.

Where you’ll be based:

Our home office in Finsbury Square, London. We offer hybrid working to all of our employees, so you can flex between home and the office.

Equal Employment Opportunity

HSBC Innovation Banking is an equal opportunities employer. We support inclusive practices within our assessment process. If you need any specific support or adjustments, please highlight to your Recruiter or via your application.