National Account Manager (Retail)

🚀 Our mission

We are building the world’s most advanced personalised nutrition platform, combining our digital nutrition consultation, DNA reports and blood test results, to provide tailor-made vitamins and health advice. We want to help people feel 100% more often.

We’re a fast-paced and dynamic team of 12 people based in Central London and we take care of everything from design, to development, to supply chain, and more!

👌 Since launching we’ve already:

• Achieved over £10m in revenue with consistent YoY growth
• Helped over 1,000,000 people learn more about their health with our industry-leading online nutritional health consultation
• Started selling our products (including our Vitamin & Protein Bars) in Boots, Sainsbury's, Holland & Barrett, Asda, WH Smith, Ocado with Vitl now available in over 2,000 stores in the UK
• Created a service that customers love - we've got ourselves a 4.5* rating on TrustPilot!

💻 About the role

Vitl has a fantastic opportunity for a National Account Manager with a proven track record to join our brilliant team. The NAM will be responsible for further developing our UK retail strategy and expansion, including building and maintaining strong relationships with key accounts across online and offline channels.

Here are some of the things you'll be charged with:

• Managing our P&L for our key retail partners (Boots, Sainsbury's, H&B, Asda, Ocado, Amazon) and responsible for maintaining strong relationships with these
• Working with current and prospective partners to build 360° customer plans, including trade marketing and digital marketing, to drive awareness of Vitl and increase our brand presence and rate of sale
• Identifying and negotiating new business opportunities (both bricks & mortar and e-commerce here in the UK and internationally) to further drive sales of Vitl products
• Overseeing day-to-day management of retail operations, including logistics and invoicing
• Working collaboratively with Operations and Marketing, you will also have the opportunity to co-develop new products based on retailer feedback

This is a hugely exciting opportunity to continue to build out and expand our retail function, with a high degree of autonomy. The person in this role will be part of the Vitl leadership team and will therefore have a strong ability to influence Vitl’s future strategy and growth.

Requirements

👩‍💻 A bit about you

• Proven work experience as a (Junior) National Account Manager or Sales Manager, ideally in health, beauty, snacks or broader FMCG
• Proficient in both bricks and mortar and e-commerce channels
• Demonstrable negotiation experience
• Strong ability to build and maintain successful relationships with key partners
• In-depth understanding of sales performance metrics
• Hands on experience building and managing a P&L
• Demonstrable ability to work collaboratively with internal and external stakeholders
• Excellent analytical and organisational skills
• Availability to travel as needed to our retail partners

👌 Extra credit

• A specific interest in health and/or nutrition
• Previous experience working at a start-up is nice but not essential
• Experienced in growing brands and driving sales on Amazon and TikTok

Benefits

• 💵 Competitive salary according to your level of experience, as well as potential for stock options at a young, high-growth startup
• 👩‍💻 Unparalleled learning, surrounded by some of the most passionate and brilliant people in the industry
• 🏡 25 days' holiday plus bank holidays
• 🙋2 days social impact leave for public service, voluntary or charitable activities
• 🏢 Amazing office space in Vauxhall with a gym, rooftop terrace and views over the river
• 🧑‍⚕️Private healthcare through Vitality and mental health support from Spill
• 🎉 Free weekly team lunches and breakfasts, plus regular social events
• 📚 £1,000 personal allowance per year for learning and development
• 👶 Enhanced maternity and paternity leave
• 💊 A Vitl vitamin subscription of your choice - of course!