Neighbourhood Manager

Moxie is seeking a dynamic and dedicated a Housing Officer / Neighbourhood Manager for an exciting 6-8-month contract opportunity, with a leading Housing Association in Newport.

The important bits

• Position: Neighbourhood Manager
• Location: Hybrid working - Newport / Community-Based / Home-Based
• Salary: FTE 31,165 per annum
• Contract: 6-8 months
• Hours: Monday to Friday, 9am-5pm (agile working)
• Start Date: Early April 2024

What you'll do as the Neighbourhood Manager?

• Act as a key liaison between residents and the housing association.
• Oversee all aspects of neighbourhood management for a small patch of 300 general needs properties.
• You will oversee tenancy management, allocations, lettings, complaint management, anti-social behaviour (low to high needs cases), tenant disputes, low level rent arrears and tenant engagement.
• Work with a specialist income and anti-social behaviour team to resolve complex and high-priority cases.
• Implement strategies to enhance community well-being and satisfaction.
• Address resident concerns and ensure timely resolution of issues.
• Collaborate with stakeholders to drive initiatives for community improvement.
• Foster a sense of belonging and pride within the neighbourhood.

What You'll Bring:

• Passion for social housing, community development and improving quality of life.
• Excellent interpersonal and problem-solving skills
• Demonstrable social housing experience in tenancy management, income/rent recovery, community safety/ASB or lettings and allocations.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and a commitment to building strong, inclusive communities.
• A full driving licence, with access to a car.

Ready to take the next step in your social housing career and make a difference?

Apply now and join our client in shaping vibrant, thriving neighbourhoods together!

For more information, please contact Rich Thomas at Moxie People today.