New Business Coordinator

Our client, based in Portslade, are looking for a New Business Coordinator to join their team on a full-time basis.

The successful candidate will become the first point of contact between our client and their customers, and will satisfy queries and requests for advice and information in a timely and effective manner.

Responsibilities

• Process all new and renewal accounts within a specified timescale and ensuring all paperwork submitted is accurate
• Collate and post out welcome packs to new clients
• Liaise with stockroom for lead times on orders
• Keep customers informed of the progress with their orders
• Maintain the tracker
• Ensure installations have been carried out to the customer's satisfaction
• Complete general office duties including answering incoming calls, filing and post
• Provide cover for Customer Service Administrators during busy periods
• Present to managers at weekly meetings

Requirements

• Customer centric
• Excellent communicator, written and verbally
• Attention to detail
• Positive outlook when juggling multiple tasks!
• Experience in an office-based administrative or customer service role is preferred, but not essential

Benefits

• Access to company Share Save scheme
• Employee wellness programme and referral scheme
• Company pension
• Life assurance
• Access to training academy dedicated to development of staff

Job Title: New Business Coordinator

Location: Portslade

Salary: £22,000 - £23,500 per annum

Full Time

For more information, please contact Chloe McCausland at Clearline Recruitment.