Ocean Operations Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our Ocean operation based in Ashby de la Zouch have an exciting opportunity for a highly focused and meticulous Ocean Operations Coordinator where will guarantee customer export requirements are met whilst maintaining operational and customer service excellence.

WHAT ARE YOU GOING TO DO?

Reporting into the Ocean Export Supervisor, you will execute all ocean export shipments efficiently whilst adhering to company quality and compliance requirements, your main areas of focus will be:

• Act as the key point of contact for internal and external customer service teams.
• Receive, manage, and monitor shipment bookings, registrations, and process customer orders.
• Create and verify transport with intermodals teams to ensure pickup and delivery of customer orders.
• Ensure all documentation is completed accurately and to a high standard.
• Utilise management systems to check shipment statuses.
• Identifying and resolving incidents immediately to ensure a smooth and seamless customer experience.

In addition to day-to-day activities, you may be required to actively participate in projects to meet operational and customer service excellence.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will have proven experience within ocean exports with some knowledge and understanding of customs processes and already be operating within a fast-paced ocean or multimodal operation.

You will be a strong communicator with the ability to form relationships internally and externally, possess excellent customer service skills, a natural problem solver and logical thinker who can prioritise their own workload with accuracy and efficiency.

This role will see you working a 40-hour week, Monday to Friday at our newly implemented Ocean operation in Ashby de la Zouch. This is an excellent opportunity to join a growing ocean freight team who provide an outstanding service to customers.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

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CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2