Office Administrator

Our Client is a family-owned company, with a friendly environment. They are a leading supplier and installer of fenestration and ancillary products in South Wales. They are committed to providing excellent products and service. Due to continuous growth, our client is looking for a Sales Office Administrator, based in their Cardiff office.

Responsibilities of the job:

• Discuss customer requirements and product ranges with retail and trade customers in person, via e-mail and over the phone.
• Quoting enquiries using our in-house quotation systems.
• Finalising contracts or orders after the final survey has been completed so all customer specifications are confirmed and approved.
• Answering telephone calls.
• Admin duties of filing and keeping all paperwork in an organised manner.

The chosen candidate will have the desired skills:

• Ability to work as part of a team but also to work using your own initiative.
• Excellent telephone manner.
• Customer focused and must display excellent customer service skills.
• Good time management and good punctuality.
• Reliable and have good time keeping skills.
• Good attention to detail.
• Basic skills in IT.
• Good organisational skills.

Experience in the window industry is essential & full training on our product ranges and system will be given.