Office Coordinator

The Talent Set is thrilled to be working with a leading health organisation as they search for a Digital Coordinator to support them on an 18-month fixed-term contract. They are seeking a dedicated individual to support them on an exciting project, where you will aid in the rebuild and re-platform of their website.

You'll collaborate with content owners to analyse and craft user-centric top-quality content, while assisting with the day-to-day operations of the current site and addressing user needs during project execution.

Key Responsibilities:

• Crafting user-centric top-quality digital content for our websites and intranet.
• Editing copy and guiding colleagues on digital formats and channels.
• Ensuring adherence to style and brand guidelines for consistency.
• Cultivating strong relationships with content editors, collaborating with them and planning ahead.
• Assuming ownership of select CMS and content procedures and spearheading process enhancements.
• Addressing customer service enquiries.
• Contributing to and aiding in the enhancement of our sites, in collaboration with our technical digital agency.
• Assisting in user research, usability testing, UAT testing, and content migrations.
• Utilising Google Analytics and other tools to gauge performance, offer recommendations, and enhance user experience.
• Providing training to colleagues and promoting best practices and digital innovation.
• Collaborating closely with the marketing team and contributing to impactful digital marketing campaigns.
• Providing administrative assistance to the Digital Home Project when necessary.

Person Specification:

• Proficiency in digital content creation and SEO best practices.
• Exceptional writing and editing skills with meticulous attention to detail.
• Sound understanding of branding principles.
• A genuine enthusiasm for digital platforms and enhancing user experience.
• Prior experience with a CMS system.
• Strong digital literacy and aptitude for on-the-job learning.
• Experience utilising Google Analytics for analysis and reporting.
• Proficiency in Excel.
• A team-oriented mindset with excellent problem-solving and communication abilities.
• Basic familiarity with HTML and CSS preferred.
• Experience with supplementary analytics tools beyond GA (e.g., Hotjar), collaborative platforms (e.g., monday), and MS Office 365 would be advantageous.

What’s on offer:

This is full-time role paying a salary of £26,000 - £33,000 for the successful candidate. This opportunity is offered on a hybrid basis, with travel to the charity’s London office twice per-week.

Please apply today so you don’t miss out!
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.