Operations Coordinator

Operations Coordinator – Creative
London based (full time in office)
30-35K
A creative and dynamic organisation based in Central London, are looking for a top-class Facilities and Operations Coordinator to join their thriving team! Based in beautiful offices, you will join a collaborative team and  play a pivotal role in ensuring the smooth operation of the facilities.
Day to day, you will be based on the Front of House, greeting guests, and ensuring a welcoming environment. With a blend of FOH responsibilities and operational tasks, you'll manage meeting rooms, oversee IT support, and handle facilities and health & safety-related duties. This is a unique opportunity to contribute to the heart of our organisation and make a real impact. In return you will be part of a friendly, passionate team in a buzzing, creative environment.
Key Responsibilities:

• Being the friendly face of the business, acting as primary point of contact
• Manage meeting rooms and assist with administrative tasks as needed.
• Handle basic IT support, ensuring hardware and software issues are addressed efficiently.
• Coordinate facilities maintenance and improvements, from scheduling contractors to overseeing projects.
• Ensure compliance with health & safety regulations across all facilities.
• Work closely with the Operations Manager to implement changes and improvements.
• Manage operations service contracts and budgets efficiently.
• Assist with administrative tasks and provide operational support as required.

Skills and Qualifications:

• At least 2 years’ experience in an operations/ Facilities management capacity.
• Strong IT skills, including Level 1 support and basic troubleshooting.
• Comfortable with change and adaptable to fast-moving environments.
• Excellent communication skills, with the ability to interact confidently with stakeholders.
• H&S qualifications or relevant experience preferred.
• Proactive, solutions-focused mindset with the ability to prioritise tasks effectively.
• Positive, bubbly attitude with a commitment to delivering exceptional service.
• Comfortable working in a dynamic, creative environment.

If you're passionate about facilities management and eager to contribute to our mission, we want to hear from you! Please apply now for an immediate interview!!
Impact is an inclusive agency committed to building diversity in the Media and Creative Industries. If there are any adjustments required, to enable a more accessible experience, please do not hesitate to let us know. Representing a diverse talent pool and creating a safe space for all our candidates to shine is at the heart of what we do.