Operations Manager

Join our growing family business on the beautiful Isle of Skye and help craft our future during this pivotal time in our development.  

Our small company, based in North West Skye, is over four decades in the making and presents a unique blend of age-old craftsmanship, small-scale production, high-end retail, renowned visitor attraction and evolving e-commerce.  

The Operations Manager is an exciting new role working within the Senior Management Team as we embark on the next stage of our journey.  

Your responsibilities would initially be mostly based at our Waternish site and encompass: 

- Developing, managing and motivating the onsite team 

- Steering the delivery of business objectives for our Waternish site, keeping a close eye on finance and budgets 

- Coaching the team to deliver a high-quality customer experience both in person and online, in a vibrant retail environment.  

- Supporting the development of our tannery, its production, sustainability and products.  

- Keeping stock, logistics and buildings run smoothly and efficiently onsite, including our seasonal Yurt café.  

- Taking an active part in delivering wider business requirements and objectives, from health & safety to tourism networking and supplier contacts.  

We are a pretty unique business so your experience could be diverse too, from retail to logistics to manufacturing to hospitality.  We are looking for an enthusiastic, forward-thinking individual keen to contribute to our ethically minded business and to grow alongside us.  

Ideally you will have the following attributes and skills:  

- Robust interpersonal skills 

- People management experience and skills, including capacity to lead and motivate a diverse team 

- Excellent written communication 

- Honest and ethical business mindset 

- Ability to see and develop potential, in people and business 

- Capacity for strategic and operational planning 

- Highly organised, results-driven and deadline-orientated 

- Ability to innovate and think creatively 

- Ability to delegate  

- Problem-solving skills, including in both business and practical applications 

- Strong negotiation and conflict resolution skills 

- Demonstrable data processing and analysis skills 

- Business management knowledge, skills and experience  

- Understanding and experience of budget development and financial management with strong financial acumen 

- Project management skills  

Please apply with a CV and detailed covering letter. Contact us on recruitment@skyeskyns.co.uk for an informal chat prior to application