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SalaryAs a People manager you will have the ultimate responsibility for all people based activity within the role. Working closely with the Deputy Chief Executive and line managers, the People Manager will lead, direct and develop all people related activities, ensuring that they all embody the business in Milton Keynes and Northampton's mission and core values, and ensure they are legally compliant.
You will be responsible for the whole employee journey, from recruitment to retention, managing employee benefits and pay, overseeing inductions, development, performance and training, payroll, managing wellbeing, handling all employee related issues and all related administration.
Duties & Responsibilities:
- Manage the recruitment process including writing adverts, shortlisting, setting up interviews, advising on interview questions & process and attend interviews when necessary. Build and maintain good relationships with agencies and be the go-to person for all communication with them; ensure that they are providing the best service and rates.
- Oversee the induction process.
- Responsible for keeping our HR database up to date (i.e. People Manager ) and use it to provide accurate employee data reporting on staff turnover and absence. Ensure managers and employees are trained on how to use it and monitor compliance.
- Responsible for security, care in handling, confidentiality, maintenance and quality control of HR records and resources for Milton Keynes and Northamptonshire site.
- Monitor employee performance ensuring managers are consistent in their approach and follow the company guidance.
- Support line managers with writing new job descriptions and manage the grading process.
- Oversee the DBS check process ensuring that we are providing a safe environment for residents and staff and that we are legally compliant.
- Support line managers with dealing with all performance, disciplinary and grievance issues, in a manner that is consistent with the company's advantaged thinking and person centred approach as well as being legally compliant and professional.
- Monitor sickness absence, providing line managers with advice and guidance and, where appropriate, pastoral support and advice to employees. In the induction phase ensure that all medical needs of an employee are assessed.
- Working closely with the senior leadership team, identify training & development needs and implement annual training plans ensuring budgets are met.
- Ensure all HR policies and procedures are up to date and legally compliant and that all employees have signed them and continue to have access to them through People Manager.
- Oversee the administration of all contracts, changes to terms and conditions and other employee related letters i.e. maternity, paternity, disciplinaries, grievances etc.
- Review and monitor all employees salaries and make recommendations for pay rises to the Board, implement any increases and promotions.
- Support the Senior Leadership team with changes to structure and staffing level reviews, advising on any legal issues, employee contractual changes and where necessary manage redundancy consultations.
- Complete exit interviews for all leavers, monitor the information, sharing feedback appropriately and making changes where necessary.
- Monitor well-being across the organisation, identifying potential issues and providing support before they become a problem.
- It is essential that you are CIPD Level 5 or comparable qualification and experience.
- Strong working knowledge of employment law issues (including TUPE & redundancy) and the ability to apply this to a variety of situations using a pragmatic and common-sense approach.
- Experience and successful management of an extensive range of different disciplinary and grievance process.
- Experienced HR Manager who is comfortable working in a standalone environment.
- Excellent influencing skills that can quickly establish credibility and respect and build strong working relationships across the organisation.
- Demonstrates an understanding of people and different behavioural styles and ability to work collaboratively with a variety of people.
- Ability to work under pressure and balance multiple tasks.
- Has worked in a similar size organisation.
- Has a coaching background or understands how to use coaching skills to get the best out of people and resolve conflict.
- Sound IT skills, GDPR and cyber security aware.
- Exceptional administration skills ability to juggle large volumes of admin, ensuring attention to detail.
- Naturally caring and compassionate.
- Active listener and listens without judgement or prejudice.
- Demonstrates cultural awareness and sensitivity.
