Address
Salary We are looking for an energetic Office Administrator to join our team at our offices in Gloucester.
Due to expansion, we are looking for a great communicator with a friendly and outgoing nature to join our growing team who has a passion to provide supportive administrative assistance within the organisation. A positive and proactive manner when engaging with customers and the Team in a personable, professional manner is a must.
Who is Prosis
Prosis delivers bespoke connectivity services to local authority clients. We specialise in creating secure connections for traffic systems, CCTV and IOT projects and always go that extra mile keeping the customer fully abreast of our activities.
Working towards PRINCE2 methodology, we deliver a vast array of services in the areas of system design, fault fix, maintenance, and installation of communications to meet our clients challenging requirements.
Prosis works nationwide (UK) and continues to build on its reputation for delivering projects in a timely fashion..
What We Offer
We believe company success is built from teamwork, so our working environment is encouraging, supportive, fun, friendly and inclusive. Our office environment can be fast paced, sometimes challenging and very rewarding, so we keep it fun!. We invest our time and energy to help our team to achieve and develop their careers and become the very best in their field of work.
An attractive hourly rate awaits the right candidate (dependant on experience)
Performance and salary reviews
Auto Enrolment pension scheme
Flexible working
Staff and Customer referral scheme
Great working atmosphere and balanced work environment
16 hours a week Mon-Thurs. Due to the nature of the role, some occasional outside of normal hours may be required.
And of course, you get to work with us!
Main Duties
Looking after and supporting our customers & fellow team members
Processing of sales orders and invoicing
Responding to requests for assistance in an effective and swift manner
Maintain and update sales and customer records
Checking data accuracy in orders, pricing, and invoices
Ensuring customers get regular updates
Contact with customers & suppliers dealing with telephone & email enquiries and order enquiries
Contribute to daily service meetings addressing current incidents and planned tasks
Contribute to regular organisation strategy meetings
Essential Skills & Experience
Exceptional customer service skills and telephone manner
Excellent organisational and communication skills
Strong customer focus
Experience using Xero software or similar
MS Excel/Word/PowerPoint/Outlook skills are essential
Working knowledge of OneDrive / SharePoint is appreciated
Experience of working as part of a collaborative team
Qualifications
No formal qualifications are required however office administration experience is essential for you to get to grips with the role.
Who You Are
Attributes we look for include:
Aptitude to learn
Empathic
Approachable
Positive manner
An enthusiastic “can do” attitude
An eagerness to learn
Proven work experience as a Sales and/or Office Administrator
How To Apply
If this role sounds like you, then please apply. Send your up-to-date CV and short cover letter telling us why you are interested and how you think you’re a great fit by clicking on Apply Now!
We are committed to securing the best talent regardless of gender, race, religion, age, sexual orientation, marital status, disability, or any other characteristic that makes you, you.
Please only apply if you have the Right to Work in the UK.
Recruiters are not required at this time.
