People Advisor - North

The Regional People Advisor will play a pivotal role in supporting the people operations of our varied hotel portfolio in the North of England and Scotland. Reporting to the Director of People – North who will support your ongoing development. This position will be responsible for supporting the employee lifecycle across the 9 hotels, across Scotland and Yorkshire You will support the implementation of the hotel division people plan with a focus on creating a strong culture. The People Advisor will work closely with General Managers, Hotel Managers and Hotel leadership teams on a day-to-day basis, creating a strong relationship to support a credible HR service to drive operational and commercial success.

What We Offer

We want our Family Members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people within our corporate and hotel teams, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• Apprenticeship programmes available – We will sponsor a CIPD qualification!
• Learning and Development Opportunities available through our Leadership Development Programmes
• Heavily discounted hotel stays and food & beverage discounts at all our properties
• Access to retail rewards platform for high street discounts including discounts off major supermarkets.
• 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services physical wellbeing & financial aid.
• Life Assurance
• 33 holiday days
• Automatic Enrolment into a workplace pension scheme

About Us

Our success lies amongst the strengths and skills of the dedicated and professional people we employ. From our senior team right across all of our hotels, everyone is committed to The Splendid Hospitality Way, delivering genuine service to create those extraordinary experiences. The team offers a wealth of experience across a variety of talents ensuring that the group is well positioned to achieve its vision to be a Centre of Global Excellence for hospitality.

Role in our Family

Key Responsibilities:

• Serve as the first point of contact for employee relations support and guide disciplinary and grievance procedures.
• Support hotel leadership in interpreting company policies and procedures, mediating performance-related issues, and facilitating employee engagement activities.
• Assist with the recruitment process, from job posting to onboarding, and coordinate with internal and external stakeholders.
• Drive learning and development initiatives, including apprenticeships, internal moves, career conversations, and succession planning.
• Ensure a seamless onboarding process for new hires and provide ongoing support to set them up for success.
• Collaborate with payroll and other teams to address pay queries and administrative tasks.
• Escalate complex issues to the Director of People – North and utilize HR data to drive value-adding activities and initiatives.
• Partner with external stakeholders to promote industry talent and support CSR initiatives.
• Contribute to the creation of a Centre of Excellence and maintain HR systems and files.

Qualifications:

• Minimum 3 years of HR experience, preferably in the hospitality sector.
• CIPD Level 3 certification or higher.
• Proficiency in HRIS, ATS, LMS, and Microsoft Office Suite.
• Strong understanding of employment law and balanced, fair approach to HR matters.
• Excellent relationship-building skills and ability to adapt to varying priorities.
• Demonstrated ability to work well under pressure, prioritize workload, and collaborate effectively in a team environment.
• A full driving license and access to a vehicle is required.