Contract Detail: Full time, permanent
Line Manager: Reporting into CEO
Location: Based mainly near to Bradford-on-Avon, (near Bath), Wiltshire, working in a shared office space, from your home or in the CEO's home
Role Summary:
Providing a professional and highly organised personal assistance service to the CEO, and his circle of close family, friends and colleagues at SHM
Core Responsibilities:
- Supporting the household of the CEO with domestic duties including running errands
- Supporting the household of the CEO with personal administration, including expenses, paperwork and correspondence
- Managing personal diaries, organising personal appointments and liaising with other diary managers including within SHM
- Acting as the bridge between the CEO's personal, corporate, academic and charitable commitments
- Ensuring personal commitments are planned with accuracy and precision and that they are well communicated with the CEO's Executive Assistant and any relevant stakeholders
- Domestic duties including running errands and liaising with contractors
- Travel management and travel research with careful liaison with family members, the CEO's Executive Assistant and the travel team at SHM
Additional Activities (as needed):
- Providing the Head of Strategy and Client Engagement with personal administrative and domestic support, such as coordinating her personal diary, booking personal appointments and liaising with contractors, arranging deliveries and general domestic support
- Occasional personal and administrative support for other senior staff at SHM
- Ad-hoc duties to allow the CEO to focus on a wide range of responsibilities and interests
- Any other duties that may be required to support the work of the CEO and his circle of close family and friends
Relevant Skills:
The successful candidate will be:
Quality-driven
You will need to:
- Be a rigorous thinker with the ability to solve complex problems and juggle multiple priorities while observing strict confidentiality
- Work with diligence, accuracy and precision
- Strive for continuous improvement and be open to constructive criticism
- Apply high levels of rigour and attention to detail to manage daily domestic tasks for the CEO's household and close contacts
- Ensure seamless co-ordination of the range of business, personal, academic and charitable appointments of the CEO, ensuring diaries are managed with accuracy
An excellent written and verbal communicator
You will need to:
- Have exceptionally strong inter-personal skills and the ability to communicate with people from a range of different backgrounds and organisations Create clear and concise written communications to support effective diary management and correspondence Have the ability to be assertive where necessary to protect the CEO's personal commitments and that of his family
Positive and flexible
You will need to:
- Have a professional, yet warm approach so you can quickly build positive relationships and help the CEO and his household to feel supported in managing their domestic and personal duties
- Approach tasks with a highly creative, can-do manner
- Be proactive and flexible, with a problem-solving approach
- Apply common-sense and positivity to all tasks
A team player:
- Have a demonstrated ability to work collaboratively in a team and with people from different backgrounds
- Be comfortable supporting the CEO's family and regularly liaising with his close circle of friends and wider professional and personal network
- Have the ability to be highly professional, yet friendly and approachable
Proficient in basic tools
You will need to:
- Be highly competent in the Microsoft Office suite
- Be highly competent and organised in diary management and scheduling
- Have very strong administration skills including letter or email writing, taking calls and maintaining documents and files
- Highly competent in personal and domestic budget and expense management
Qualifications & Experience:
- Required: Bachelor's degree or relevant professional experience
- Required: Fluency in English
- Required: Significant recent experience in a similar role or field
- Desirable: Full UK driving licence and ability to drive to rural locations
- Desirable, but not required: Fluency in French and/or Spanish
Please download the full job description to help you apply
To apply, please send a CV and cover letter to: Emmy Beazley-Williams via the button below.
Closing date : 10 April 2024. If you have any general queries, please call