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Form of work
SalaryProduct Owner - Salesforce
Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected.
The Product Owner for Sales Management Technologies will play a key role in ensuring our service continues to drive value from our products, working closely with business and technology leaders to define product roadmaps that support the delivery of our business strategies. In conjunction with 3rd party suppliers the Product Owner will be responsible for the delivery of an optimised BAU service that continuous evolves to ensure alignment and value to our customers.
What you'll do:
- Strategic alignment of product set to wider company strategy.
- Defining and delivery agreed product roadmaps including Salesforce
- Management of BAU service in alignment with ITIL processes and procedures
- Building strong partnerships with key business stakeholders
- Conducting regular application license, subscriptions, and budgets reviews
- Creation and maintenance of product knowledge base
- Management of adherence to ITGC controls, supporting of relevant audits when required.
- Project management of timely delivery of quality software enhancements and product increments.
- Providing insights with regards technology and product advances to support user innovation sessions
- Proactive identification of service improvements and risk mitigation
- Day to day management of 3rd party vendors and service providers holding regular service reviews
- Ensuring supporting infrastructure remains fit for purpose, leading action planning on activities such as risk mitigation, DR (Disaster Recovery) testing and application driven refresh programmes.
Who you are:
This role would be suitable for a Product Owner experienced in support, implementation, delivery, and innovation of Sales related technologies such as Salesforce.
Key Requirements:
- Expertise in delivering day to day Salesforce product administration
- Relevant experience in implementing the given product
- Experience in defining & delivering product strategies and roadmaps
- Experience in managing 3rd party outsource providers
- Understanding of agile working practices.
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- 34 days holiday, including public holidays, plus the option to buy or sell five days each year
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn more about Telent:
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