Address
Form of work
SalaryProject Co Ordinator/Administrator
Salary: £23k per annum
Hours of work: 8.30am to 4.30pm Monday to Friday
Wellingborough
Our client is a multi-award winning and ambitious business who manage a wide and diverse range of utility projects, providing an end-to-end services to their customers, in every case they become their single point of contact.
They work with a large range of house builders and construction companies, handling network applications and project managing the installation of Water, Gas, Electricity and Fibre to their sites, on time and on budget.
Job purpose:
As the Project Co Ordinator, your role will be an integral part of this team, providing invaluable support to a variety of utility projects. Working closely with the Project Management team, your role will be to support and co-ordinate administrative duties, provide regular updates via phone and email to manage their customers expectations whilst adhering to processes, procedures, and standards to ensure that everything is completed in a timely, efficient and professional manner and that projects run smoothly, on time and on budget.
No prior experience is required - just a strong willingness to learn, strong administration skills and confident telephone manner.
Duties include:
- Dealing with client queries in person, via written correspondence and over the phone.
- Create job records to manage workflow process - training is provided.
- Responding to email queries (in line with competency level and escalating where necessary).
- Completing utility company network applications and other third-party applications to secure costs for physical works - training will be provided
- Processing utility point of connection application forms and associated paperwork.
- Liaising with the supply chain to obtain costs and in some instances, planning dates for works.
- Liaising with customers to obtain essential information and to provide regular updates.
- Compiling multi utility tender and design packs to be utilised in a formal proposal or submission.
What we’re looking for:
- Previous experience in an administration, or co-ordination role
- Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint/Canva
- A good level of literacy and numeracy skills
- Excellent communication skills
- Effective organisation skills and able to work towards tight deadlines
- Accurate attention to detail
- An ability to prioritise based on client and project requirements
