Project Officer

Based in the NEU Head Office (London WC1H 9BD)

Full-time, Fixed Term Contract until 31 December 2024

Commencing salary £48,558 per annum (inclusive of London Weighting) plus £1,308 luncheon allowance (pro-rata for part-time)

The National Education Union is a force for change in the world of education, bringing together more than 450,000 teachers, lecturers, support staff and leaders working in maintained and independent schools and colleges across the UK.

As a member of the Core Membership System project, we are developing our requirements for a new CRM. You will be shaping the union's future use of technology and how it understands and connects with its members, including:

· Interview users of the current CRM

· Write detailed documentation

· Deliver workshops

· Analyse documentation to produce summaries and user stories

· Work with project teams to ensure project goals and objectives are met

· Monitor project progress and make adjustments as necessary

· Identify and assess project risks and issues, and escalate where necessary

They will do this by assisting in preparing detailed business requirements for the union’s membership system, gathering and documenting business functional requirements, and contributing to the assessment of the membership system. Prospective applicants will need to have demonstrable experience of project management, working on complex computer systems, including a good understanding of data structures and processes in a membership system.

We are looking for applicants who have Microsoft Office Suite and experience working with a membership database/CRM computerised system.

In addition to salary, we offer good conditions including a non-superannuable luncheon allowance currently set at £1308, 33 days’ annual leave plus Christmas closure days and a defined benefit pension scheme. Salary and benefits are pro-rata for part-time applicants.

Further details can be downloaded from our website where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Wednesday 17 April 2024.

We welcome applications from individuals seeking part-time, job-share or other flexible working arrangements. Prospective applicants should also be advised that we reserve the right to close the application process earlier than the stated deadline if we receive an overwhelming number of applications. We encourage interested candidates to apply early to ensure their application is considered.

Job Types: Full-time, Fixed term contract

Salary: £48,558.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London, WC1H 9BD

Reference ID: NEU/0531