Service Desk Support jobs

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SERVICE DESK ANALYST/ENGINEER

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

CompanyLts Resourcing Ltd
AddressSouth East
CategoryCustomer Service
Salary£30,000 - £38,000 per annum
Job typePermanent, full-time
Date Posted 4 weeks ago See detail

Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

After Sales Service Support

Environmental Products & Services

Newry, County Down

£25,000 - £30,000 a year

Assist the management of Field Service Technicians. Assist with the planning of all calls for servicing, maintenance, installations, and reactive emergencies. Invoicing. Dispatching Parts. Be one of the companys points of contact...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

Service Desk Technician

Empro Consultants Limited

Chelmsford, Essex

£25,000 - £30,000/annum + additional benefits

Be a specialist knowledge resource within IT and develop knowledge in any key areas as necessary to support the client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

IT Service & Support Analyst

Castle Employment

Malton, North Yorkshire

£26,000 - £28,000/annum plus benefits

Supporting operational technology across the business, including stock systems and machine software. Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets. Aim to provide a first-t...

Service Desk Administrator

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

1st Line Service Desk Up to £25k Bournemouth

Oscar Technology

Dorset, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Fantastic customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

Service Desk Advisor

4Square Recruitment Ltd

Surrey, England

£22,000 - £25,000 per annum

We're seeking a dedicated Service Desk Advisor to join our dynamic team in Camberley. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ab...

1st Line Service Desk Engineer Up to £25k Bristol

Oscar Technology

Avon, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Exemplary customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Administrator

Realise Recruitment

Lanarkshire

£25,000 - £30,000 per annum

Working and liaising with your engineers to schedule customer appointments. Identifying, diagnosing and rectifying customers issues. Resolve any customer complaints quickly and efficiently. Managing equipment deployment as well as...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Service Desk Analyst

Topyorkshire

Northallerton, North Yorkshire

£15.00 to £20.00 Per Hour

IT Service Desk Analyst Leeming Bar Rate 15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. Main responsibilities of...

People Services Support Manager

De Montfort University Leicester

Leicestershire, England

£38,205 - £41,732 per annum

Our role is to enhance our employee offer about leadership and management, reward and recognition, voice and experience, health and wellbeing, and to ensure our policies, processes and systems enable digital solutions, swift decis...

Service Support Officer

Service Care Solutions

Oldbury, West Midlands

Competitive

Answering incoming telephone calls to the Trust, message taking and Reception cover. Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention. Maintaining files and recor...

2nd Line Managed Services Support Engineer - Hybrid

Millshill Recruitment Limited

London, England

34000.00 - 36000.00 GBP Annual

2nd Line Managed Services Support Engineer - Hybrid M365, Azure, Windows Server, Networking, Firewall, Access Points, Backup, TCP/IP, Wireless, vLAN My client is a well established IT Managed Services Provider that due to on-going...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

Service Support Officer

Service Care Solutions Ltd

Oldbury, Shropshire

Up to £14.24 per hour

Answering incoming telephone calls to the Trust, message taking and Reception cover. Prioritising incoming post and messages, alerting officers & practitioners to matters which require urgent attention. Maintaining files and recor...

Service Desk Analyst

Cathedral Appointments Ltd

Exeter, Devon

£25,000 - £30,000/annum

Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish. Dealing with a range of customer incidents, resolving, and progressing proactive alerts, both in pe...