Receptionist

Job Description

Our client is an incredibly reputable business based in Warwickshire that offers a variety of services to individuals or companies. The business specializes in delivering these goods through specialised departments. They are looking for a Part-Time Receptionist Administrator to come on board with their friendly, easy-going team based in Southam. The ideal candidate will have previous administration experience as well as experience in a customer service-facing role, showing excellent communication skills. In return the business will offer you a great working environment with a tight nit team who all strive to see each other succeed. They offer a great package of 23 days holiday + 1 extra day per year of service capped at 27 and a flexible buy and sell holiday package.
  
Key Responsibilities-
 

• Provide reception and administration support, ensuring the smooth functioning of the front desk.
• Answer incoming calls promptly and professionally, directing callers to the appropriate personnel or voicemail, and taking detailed messages when necessary.
• Maintain a log of all visitors to Reception, welcoming scheduled visitors, and promptly notifying staff of their arrival.
• Verify Anti Money Laundering (AML) documents.
• Assist with typing and secretarial tasks within the Conveyancing department.
• Handle scanning and sorting of post for all departments upon request.
• Proficiently utilise the Firm’s case management system for efficient workflow.
• Perform file closing processes, preparing files for closure and archiving.
• Process client payments as required.
• Manage bookings for meeting rooms.
• Ensure all incoming mail is promptly opened, stamped, and distributed appropriately, following established procedures.
• Attend Conveyancing, Reception, and firm-wide meetings as required.
• Enter all incoming new enquiries via phone, email, or in-person onto the Prospect register in Tikit.

  
Key Skills & Experience
  

• Previous experience in a customer-facing and administrative role is preferred, with legal experience being advantageous.
• Proficiency in telephone systems and adept at handling calls with professionalism.
• Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
• Demonstrated commitment to excellent client care.
• Strong interpersonal and communication skills.
• Exceptional organisation and administration abilities.
• High level of accuracy and attention to detail.
• Ability to maintain discretion and uphold client confidentiality at all times.

  
Additional Information

• Hours: 10 AM-2PM- Monday-Friday
• Where possible you will be required to cover other offices to avoid the need of the company to incur temp or agency cover costs
• Provide holiday/sickness absence cover at office where based and be flexible to provide cover at other offices, where you can
• 23 days holiday + bank holidays + 1 day extra per year of service capped at 27 + buy and sell holiday scheme

  
To express interest in this promising role, kindly forward your latest CV, detailing your present or
most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Daniel Marlow at 01926 699276. Alternatively, connect with us on LinkedIn via the following link: https://www.linkedin.com/in/danielmarlowrecruitment/