Receptionist And Front Of House

What we’re all about:

We are a globally active performance communications Group, using data, insight, strategy and creativity to solve commercial problems and deliver significant return on marketing investment.

Our mission is to be a trusted strategic partner to each of our Clients. We are creatively restless, respectful, fearless, innovative, invested and always effective. Setting and smashing those targets we set ourselves has allowed our team to grow bigger than ever, so we need more people who will share in our goal of achieving spectacular results for every Client.

As a fully integrated communications business, the Ardmore Group offers strategy, creative, design, digital, media planning and buying, and branding, as well as PR and event management through our sister company LK Communications, awarded PR Consultancy of the Year at the Chartered Institute of Public Relations (CIPR) Pride Awards 2022, and eCommerce intelligence and performance marketing through our second sister company, Built For Growth Digital, awarded Best eCommerce Agency in the UK 2022 by the eCommerce Association.

Globally connected, as shareholders in Worldwide Partners Inc., the Ardmore Group has direct access to global talent with localised insight. This enables us to create impactful campaigns delivered on local, national and international scales.

More than that, we’re all about our people. Inside our offices, you’ll find a friendly and collaborative group of highly creative professionals all striving for the same goals: to create brilliant work and exceed expectations every step of the way.

Interested in working alongside industry experts on some of the best known International, UK & Irish brands? Enjoy a flexible, collaborative and stimulating work environment? Ready to drive your career forward with an ever-growing, innovative company? Then this is the place for you!

Who we’re looking for:

We are looking for a motivated, professional individual to act as the Receptionist and first point

of contact for all our clients and visitors. Experienced in handling a wide range of reception and office administrative duties to ensure agency effectiveness, and efficiency. You will be well organised, flexible and enjoy the administrative challenges of supporting a busy and fast paced agency environment.

Reception Duties

·Act as the first point of contact to clients and other visitors to the agency, providing a high quality and professional Reception service.

·Manage calls and other basic queries by phone, email and in person.

·Manage room bookings and prepare rooms for client and senior management meetings including basic cleaning, making refreshments, setting up IT equipment.

·Manage travel bookings.

·General admin work to include filing, courier bookings, photocopying and postage duties.

·Monitor supplies and order housekeeping consumables and stationery items, ensuring adequate stock is maintained at all times.

·Overseeing the day-to-day activities of the office, maintaining stationery supplies, organising deliveries, ensuring efficient and safe operation of work environment.

·To develop and maintain excellent relationships with existing and new clients and associates of the Agency, and with all Directors and colleagues.

·Act as a support to the central Business Team in matters such as Facilities, Health and Safety, Quality Management, and Data Protection.

·Assist in the administration of facilities records such as servicing of alarms, fire equipment etc

·Provide administrative support to the Board of Directors as and when required.

·Comply with Data Protection Regulations and confidentiality with regard to safeguarding personal information at all times.

·Adhere to and support all other company policies, procedures, processes and working practices, including adhering to best practice.

·Make a positive contribution to the future success of the Company.

·Perform any other duties as may reasonably be required from time-to-time.

The job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of the changing needs of the business.