AddressAre you a friendly and organized individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to join our team as a Dental Receptionist!
The Practice
Donaghadee Dental Centre is a 3-surgery practice, providing mixed NHS and Private treatments, situated in the heart of Donaghadee, close by to the local shops, cafes and transport links. We pride ourselves on delivering exceptional dental care while fostering a warm and welcoming atmosphere for our patients. As a vital member of our team, you'll play a key role in ensuring our patients receive the highest standard of care and support throughout their dental journey.
The Opportunity
As a Receptionist, you will join our team based in Donaghadee on a Part-Time basis (2 days per week Wednesday & either Thursday or Friday). As the first point of contact for our patients, you'll play a crucial role in ensuring their experience with us is positive from the moment they walk through the door. The ideal candidate will have previous experience working in a dental practice, exceptional communication skills, and strong attention to detail. You must be able to multitask and work well under pressure while maintaining a positive and professional attitude at all times.
Responsibilities include:
- Greet patients with a warm and friendly demeanour, making them feel welcome and at ease
- Manage the front desk, including answering phone calls, scheduling appointments, and handling patient inquiries
- Maintain accurate patient records and ensure confidentiality at all times
- Collaborate closely with our dental team to coordinate patient appointments and optimize office efficiency
- Provide administrative support, including managing patient files, ordering supplies, and other general office duties as needed
- Follow treatment plans for private Dentists
- Make appropriate private treatment bookings
- Offer finance options to patients
- Work with private Dentists to promote treatments
- Work with our Digital Marketing team to promote the practice
Requirements and skills:
- Previous experience in a customer service or administrative role, preferably in a healthcare or dental setting
- Excellent communication and interpersonal skills, with a genuine passion for helping others
- Strong organisational abilities and attention to detail
- The ability to multitask and thrive in a fast-paced environment.
- Have a positive attitude and a willingness to go above and beyond to meet the needs of our patients and team.
What can we offer you?
As our Receptionist, we can provide you with a structured career pathway with training and development. Benefits include:
- A competitive starting salary (dependent upon experience)
- The opportunity to take on enhanced duties within the practice
- Incentives on the sale of Private Treatment
- Modern computerised surgeries
- Help us, help you! Employees can take advantage of our referral scheme
- Annual appraisals
How to apply
If you're ready to embark on a rewarding career in dental administration and join a practice that prioritises patient care and teamwork, we want to hear from you! Click the 'apply' button to submit your CV and start your application.
Alternatively, please contact Kemi.Awodiji@smartdentalcare.co.uk or call 07507991283 for an informal chat.
Don't forget to visit our Careers page to explore our other opportunities and find out more about us https://careers.smartdentalcare.co.uk/
Please note that we recruit on a rolling basis, meaning that your application will most likely be reviewed before the application deadline. We will continue to accept applications until we have successfully filled the role.
