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SalaryRECEPTIONIST JOB DESCRIPTION Personal Specification Team player Part of a team able to get on with other staff and patients. Liaise with otherprofessionals e.g. District Nurses, Health Visitors. Attitude The Receptionist is the face of the surgery and the first point of contact for mostpatients. Attitude should be cheerful, kind, considerate, patient and calm, with a good telephonemanner. Efficient Careful, and methodical. Accurate Especially when taking and conveying messages. Job Specification Meeting and greeting patients at the reception desk. Liaising with other medical members of the Primary Healthcare Team. Dealing with any queries both in person and by telephone, receiving and recording messagesaccurately. Telephone answering to deal with the following: o Appointments o Home visits by GPs o Test results (where required) Required to use the practice computer system. The computer system is used to access mostpatient information at the surgery. GP and Nurse appointments are made via the computer. Test results are given from information held on the computer system. Filing prescriptions after morning surgery. End of surgery tidy up (morning & afternoon). Filing and maintaining medical records. Afternoon sessions require the securing of the health centre building at the end of surgery. Any other tasks as necessary. Attend practice meetings as required.
