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Form of workOur brand-new Porsche Centre in Newport is looking to appoint an outgoing Receptionist with a can-do attitude to greet and host customers visiting our facility. You will assist a variety of customers, both in person and over the phone, who will be enquiring in reference to Sales, Service and Parts.
At Porsche, we pride ourselves on delivering an exceptional service to customers and work closely as a team to ensure we are delivering a first-class experience. If you would like to be part of our team and contribute to our success, we would like to hear from you.
Key Responsibilities:
- To answer the telephone politely and efficiently.
- To deal with enquiries, taking messages or redirecting calls as appropriate.
- To provide a friendly and helpful reception experience at all times.
- Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
- To assist in any other administrative or stocking duties as required.
- To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
Essential Criteria:
- Experience of working in a retail or hospitality environment in a customer facing role for at least one year.
- Confident, professional, smart in appearance.
- Basic IT and computer systems experience would be beneficial to this role.
If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Dick Lovett Group, please send us your CV and Cover Letter today.
EXPLORE LOCATION
Porsche Centre Newport is located on Lakeside Drive, just off the A48, and can be easily accessed from Junction 28 of the M4 motorway.
Our Centre has relocated from our location in Cardiff, which was open for over 20 years. Dick Lovett have been pleased to sell and service Porsche models to customers in Wales since 2003, and we are excited for the new opportunities that will come with the move.
EXPLORE TEAM
Working in the Customer Contact Centre Team presents an exciting opportunity for individuals who are passionate about providing a personalised service.
As a member of our Team, your role is crucial in ensuring excellent customer service. You will be responsible for a range of tasks, such as efficiently managing incoming service calls of a diverse nature. This could include assisting customers with booking their car for a service or addressing queries related to servicing intervals. Your contributions will play an important role in preserving a high standard of customer satisfaction, encouraging customers to stay loyal to us.
