SAP Applications Support Trainer

On behalf of our client in West London, we are seeking a SAP Applications Support Trainerto join them on a permanent position.
The SAP Application Trainer will cover all topics related to the ERP system SAP.
You'll also maintain and support internal business applications associated to the ERP system process.
Role: SAP Applications Support Trainer
Salary: Available upon application
Hours: Monday to Friday
Location: Hayes, West London
Responsibilities:

• 1st, 2nd line support for the ERP software system (SAP, S4H), working alongside internal team
• User Training support and problem solving related to SAP System (SD/MM/FI/CO/MRO)
• Act as a liaison and key trainer between multiple departments/group IT teams
• Represent and support local users in the clear definition and documentation of their business requirements
• Create testing scenarios, recording of test results and related data for all SAP projects/changes coordinated with our group teams on global level
• Work as a member of IT projects regarding the ERP software system, providing first hand documentation
• Carry out and coordinate testing for SAP changes/functional & UAT testing
• Create documents for end-user training and support training on new or changed SAP functionalities
• Maintain and modify existing SAP workflows with the developers in-house
• Work with your team, under the guidance of our Developers to produce technically sound solutions, contributing to technical decisions on approach and tools
• Learn and being able to research new technologies to suit needs and requirements

Skillset/Education/Experience required:

• Graduate/Bachelor in IT or relevant experience in S4H with Applications Support for SAP ERP systems
• Knowledge in an ERP System is a distinct advantage, particularly in modules such as SD, MM, FI, CO (but not a requirement as full training will be provided)
• Business Warehouse and Power BI, SQL, Excel, SharePoint, Power BI
• Data workflow, workshop champion in Training others
• Experience in end-user support, providing full class-room training
• Strong customer and service orientation - would be responsible for the new starter process and training
• Ability to liaise with staff all level and to communicate complex information in a simple manner
• Can work well on own initiative, and within a team environment
• Capacity for intercultural competence, being able to work with Group Companies on global projects
• Experience in working in change control environment and for driving change across our SAP platforms
• You will need to obtain a calm and mature personality with the ability to work both on your own initiative and in a team environment, often under pressure and to strict guidelines.
• Right to work within the UK without any restrictions

Benefits:

• Competitive salary package
• Discretionary bonus scheme
• Discounted flight benefits
• Reduced gym membership, retail & hotel discounts
• Seasonal company events

If you are interested in applying for this position and you meet the requirements, please apply immediately.
Due to the number of applications we receive, it's not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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