Company

SurvitecSee more

addressAddressDunmurry, County Antrim
salary SalaryUp to £23,000 a year
CategoryCustomer Service

Job description

Vacancy Title: Service Ops Training Co-Ordinator

Vacancy Location: Dunmurry, Belfast

Engagement Type: Temporary, Full-Time - Minimum of 6 months - Immediate start available

Your Company

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That is why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the UK Defence Employer Recognition Scheme

Your New Role

As a Service Ops Training Coordinator, you will be the backbone of our training administration support system, ensuring service technicians have the resources they need to excel in their individual training pathways. Your role will involve defining and issuing effective training support materials, coordinating travel and accommodation for training events, and maintaining training records to support continuous improvement.

What You Can Expect from the Role

Key Responsibilities and accountabilities:

  • Provide training administration support to ensure service technicians have access to and understand their individual training pathway.
  • Define and issue effective training support materials for online and face-to-face training events.
  • Coordinate travel and accommodation for long-distance training events, ensuring compliance with budgetary parameters.
  • Maintain training records and certificate data repository, working closely with Master Trainers to plan refresher training schedules.
  • Analyse information from the business to support Master Trainers in continuously improving Survitec service technician training.
  • Conduct training records audits, ensuring information is up to date and accurate.
  • Support the identification of learning needs by analysing performance and competence data.
  • Resolve training queries from internal or external customers, referring to Master Trainers for complex content queries.

The Experience, Qualifications and Skills You Will Have

Essential Criteria:

  • Great attitude
  • Attention to detail
  • Self Driven
  • Quick learner
  • Experience of Excel, Word and Powerpoint

Why You Should Work for Us

  • 33 days holidays including public holidays
  • Additional day off to celebrate your birthday
  • Onsite - Mon-Thurs and work from home on Fridays
  • Cycle to Work Scheme
  • Life Assurance up to 4x salary
  • Pension Scheme
  • Training & Professional Development Opportunities
  • Employee Assistance Programme
  • Workplace Reward & Recognition scheme

How to Apply

Please click the below Apply Now button

If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via recruitment@survitecgroup.com.

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.

Job Types: Full-time, Temporary contract

Salary: Up to £23,000.00 per year

Benefits:

  • Employee discount
  • Referral programme

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Refer code: 2582029. Survitec - The previous day - 2024-01-22 07:07

Survitec

Dunmurry, County Antrim
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