Address
Form of work
SalaryStakeholder Liaison Manager (SLM) will be working with project delivery team and will be responsible for managing and exceeding the Stakeholder’s expectations with respect to Below Ground Asset (BGA) delivery works coordination with local Highway Authorities, Councils, Fire Brigades, Greater London Authority (GLA), and other Utility providers. Please see other key SLM
Responsibilities
- Ensure Highway/GLA quarterly co-ordination returns are submitted on time
- Attend various coordination meetings with external stakeholder
- Ensure Fire Brigade returns for the new hydrant installations are submitted and correct
- Arrange and attend open day/evening events with local residents and stakeholders
- Promote good management of public relations before, during and after projects
- Where possible reduce lane rental, parking bays and other highway charges
- Monitor and ensure our communications are submitted on time with respect to retail water market
- Monitor our streetworks compliance with respect to CAT inspections and highway defects
- Support deliver team with any escalated complaints or contacts
- Sit on the Continuous Improvement Team to help drive the programme forward with respect to Stakeholder co-ordination
- Monitor and prepare BGA GSS & DG3 returns for annual returns.
Requirements
- Excellent stakeholder management skills
- Strong communicator at all levels
- Experience working in highway streetworks/utilities (desirable)
- Proficient in a range of IT software products, including Microsoft Office
- Able to gain respect and trust from others
- Builds collaborative relationships with others to generate a positive team experience
- Full clean driving licence
Benefits
- Salary circa £43,000 dependant on experience
- Annual leave 23 days rising with length of service
- A generous pension scheme that doubles the contributions you make, up to a maximum of 12%
- We offer enhanced Maternity, Adoption and Shared Parental Leave. We also have a Carers policy and Menopause policy to help us support our people through different stages of their lives.
- Access to our Wellbeing Centre with support for looking after your physical and mental
- Discounts for Medical and Dental Insurance, Retail Outlets
- Volunteer days
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
