Talent Coordinator

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees.

McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.

McDonald’s buys ingredients from over 17,500 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.

McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!

We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

The Opportunity
The purpose of this role is to support our UK and Ireland People strategy, focusing specifically on providing co-ordination to drive our Talent Attraction and Talent Management. This is an opportunity to leverage skills in cross-functional teamwork. This role will provide co-ordination support for Talent Attraction activities, Talent initiatives and project work to provide the best experience for our candidates, new starters, and delegates for our leadership development programmes. The role will also support the co-ordination of processes for talent reviews, succession planning activities, performance management, and talent attraction activity.

What will my accountabilities be?

Talent Attraction

• Support Talent Attraction Partners with full-cycle recruiting: attraction, creating and maintaining talent pools, screening , keep warm and onboarding.
• Support with curating job descriptions, posting vacancies, interview scheduling, offer generation, and adding new vendors to our system.
• Support the delivery of the Talent Attraction communications plan for stakeholders across corporate, operations, and candidates.
• Create data reports for multiple audiences on behalf of the team on a regular cadence and as required.
• Support Talent Attraction Partners with candidate sourcing.
• Be a point of contact with external agencies for hiring needs when required.
• Deliver a diverse and qualified talent pool that reflects McDonald’s values and brand.
• Provide general administrative support to the Talent Attraction team.

Talent Management

• Organise Talent Review sessions, performance management education sessions, and development courses for the business.
• Curate preparation materials and pre-work for Talent Review sessions, organise content, and share post-session resources with respective populations.
• Organise welcome meetings (to onboard new starters), development programmes, and team meetings, including scheduling, coordination, curating agendas, and minute-taking.
• Maintaining the Training & Development calendar and all materials across all internal resource platforms.
• Constantly look for and implement new ways to improve the efficiency and effectiveness of talent processes.

Project Co-Ordination

• Complete project work as determined by the business to support strategic plans.
• Facilitate clear planning, understanding, documenting, and monitoring the progress of key projects to ensure the team is on track with delivery.
• Communicate key project information to relevant partners through presentations, briefing documents, and other relevant artefacts, where applicable.
• Take ownership of maintaining the structure of the talent teams’ database of materials.
• Assist in the creative design, production, and distribution of Talent Attraction materials and digital assets.

What Team will I be a part of?
You will be part of the UK&I Talent team, which sits within the UK&I People team. The Talent Team is responsible for progressing the McDonald's Talent Agenda rooted in our growth strategy: to grow faster, to meet evolving customer expectations, and to make our brand even stronger. Our work is guided by our commitment to provide our people with more exciting career opportunities where they can make a bigger impact by providing clear career paths for growth and development that capitalise on the global nature of our business.

Who are my customers?
This role will drive an exceptional experience for both our prospective candidates and internal stakeholders. This individual will primarily interface with the corporate talent attraction team, hiring managers, and external candidates across Corporate and Operations. There is opportunity for this role to support other key talent processes that face both our corporate and operations populations.

What background do I need to have?

• Demonstrate a genuine desire to learn.
• Ability to synthesize information quickly.
• Talent Attraction & Co-Ordination background and a working knowledge of sourcing, screening, and onboarding would be an advantage but full training would be provided.
• Demonstrated experience of prioritisation and coordinating projects and multiple tasks simultaneously.
• A good understanding of operational structures, designing and implementing new processes, with an aptitude to work with early concepts, taking them from inception to delivery.
• Ability to build relationships across the organisation across multiple functional areas.
• An understanding of online Talent Attraction systems would be a distinct advantage, but full training will be provided.
• Curious and forward thinking with an appetite to succeed in a fast-paced, deadline driven environment

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid