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SalaryAre you in between roles and looking for some temp work? Perhaps you are looking for a temporary role that could lead to a permanent opportunity?
A luxury online retail brand based in Chelsea, Southwest London is looking for a Temporary Customer Service administratior/transport planner to support their team during a very busy period. This role is fully office based, hours are 9am-5.30pm, 5 days per week. This position is for at least two months but could potentially become permanent!
Main duties:
- Scheduling deliveries / collections of goods
- Route and load planning of the vehicles on the system
- Dealing with any delivery related enquiries / issues / delays - inbound / outbound calls and via email
- Booking external carriers and dealing with any related queries / issues
- Liaise with drivers, warehouse and other departments to ensure efficiencies
- Escalate customer complaints/major delays to the management team in a timely manner
- Produce reports as instructed by your manager in a timely and efficient manner
- Creating and amending standard operating procedures
Skills required:
- Excellent Customer Service skills and a professional telephone manner
- Previous experience in a similar role is very beneficial
- Confident using an internal IT system
- Strong data entry skills
- Excellent verbal and written communication skills.
- Strong attention to detail and highly organised
- Ability to work under pressure and react quickly to customer requirements
If the above sounds like you and you are available immediately then please apply today!
