1St Line Support Engineer

1st Line Support Engineer
25,000 - 27,000
Cambridge (Onsite)
I am working with a leading education trust based in the centre of Cambridge. They are looking for a 1st Line Support Engineer to join their established team. The ideal candidate will have a degree in a Technology related subject or a minimum of 1 year experience within an IT related role. Furthermore, if you are looking to learn and develop whilst on the job this would the ideal opportunity for a dedicated and enthusiastic individual.
Responsibilities

• First port of call for any IT related incidents
• Assist pupils and staff with connectivity issues.
• Resolve both basic hardware and software related issues.
• Knowledge of Office 365 and Google Workspace
• Manage user accounts with back-ups and password resets.

Key Skills

• Knowledge of Windows, OSX & iOS clients
• Knowledge of Microsoft 365 administration
• Knowledge of cyber security product configuration for client devices
• Good troubleshooting and fault-finding skills (networks, hardware, OS and applications)
• Knowledge of IP wired and wireless networks.

If you would be interested in hearing more about this excellent opportunity, get in touch today on (phone number removed) or drop me an email to (url removed)