Contact Centre Manager jobs in West Midlands

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CONTACT CENTRE MANAGER

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

CompanyBca
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary£45,000 - £50,000 a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

Fast Fit Centre Manager

Kwik Fit

Rugby, Warwickshire

£36,500/annum

Proven managerial ability in the automotive industry or retail management. To understand the role of every single person in your team. A motivational, coaching-based approach to team development. To instill a real customer focus i...

Contact Centre Agents

Safer Hand Solutions Ltd

Staffordshire, England

Immediate starts available. Hybrid working model. Supportive, friendly company mindset. Employee-centric approach to training and 121s. Uncapped commission and regular incentives. 25 days holiday, plus bank holidays. Social events...

Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

Distribution Centre Operations Manager

Groomfield Recruitment Ltd

Birmingham, West Midlands

Competitive

Competitive annual salary of GBP50,000 plus a company car or GBP5,000 car allowance. Personal healthcare benefits. Generous product discount from day one. Life assurance from day one. Pension with further saving plans with flexibi...

Renault Contact Centre Advisor

Rac

Walsall, West Midlands

£22,245 a year

Have a real desire to engage with your customer and deliver a fist class service. Achieve individual and department KPIs and quality measures. Identify opportunities for up sell/brand reinforcement. Ensure any written communicati...

Force Contact Centre Officer - Part Time

West Midlands Police

Birmingham, West Midlands

Respond quickly and decisively to calls for assistance from the public Support digital desk work and live chat Ensure that the appropriate manager is informed and updated regarding any issues where necessary Make clear, timely dec...

Tutor Centre Manager (Experience Working with Children Required)

Explore Learning

Wolverhampton, West Midlands

25000.00 GBP Annual

Are you ready to embark on an exciting journey that will transform the lives of children and empower you to make a lasting impact on your community?About us:Our mission is to change childrens lives; supporting them to make real ma...

Tutor Centre Manager (Experience Working with Children Required)

Explore Learning

Wolverhampton, West Midlands

25000.00 GBP Annual

About us:Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. You will lead and develop a team of inspiring tutors, nurture the potential of countless chi...

Contact Centre Tutor / Trainer

Km Education Recruitment Ltd

Birmingham, West Midlands

£30,000/annum

Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have worked within a Call/Contact Centre environment, with experience of delivering on-the-job training for staff. Must be comfortable wi...

Contact Centre Tutor / Trainer

Km Education Recruitment Ltd

West Midlands, England

£30,000 per annum

Must hold a Teaching qualification at Level 3 or above (PTLLS/AET) or above/equivalent. Must have worked within a Call/Contact Centre environment, with experience of delivering on-the-job training for staff. Must be comfortable wi...

Assistant Business Centre Manager

Bolt-On Recruitment Ltd

Birmingham, West Midlands

£28,000 - £32,000/annum

Assist in the day-to-day management of the Business Centre. Manage the Business Centre in the absence of the Centre Manager, handling various aspects of the role. Handle billing for all clients and log invoices/charges using the i...

Call Centre Manager - B2B Solutions / HR

Mana Resourcing Ltd

Coventry, West Midlands

£60,000/annum £10K bonus + £10K car allowance

JOB TITLE: HR Advisory - Associate DirectorLOCATION: CoventrySALARY: 60,000 + 10K bonus + 10K car allowanceThe COMPANY Our client is a very well-established nationwide provider of business-critical services to thousands of orga...

Spear Preston Centre Manager

Blue Cross

Bromsgrove, Worcestershire

£33,000 - £38,000 per year

Proven track record in leading and developing high-performing teams within animal welfare settings. Deep understanding of animal welfare and care, ensuring operational excellence. Adaptable approach to managing complex tasks and t...

Site Manager - Leisure Centre - Guernsey

Hunter Mason Consulting Ltd

Birmingham, West Midlands

Competitive

Oversee and manage all aspects of site operations, ensuring projects are delivered on time and within budget. Coordinate with subcontractors, suppliers, and internal teams to ensure smooth project execution. Maintain a strong focu...

Operations Manager - Merry Hill Centre

Savills Management Resources

West Midlands, England

Competitive salary

You have a clear vision for the application of Excellent Customer Service in all endeavours and lead by example to ensure that the team are delivering the same standards of service. Customer Service not only relates to our custome...

ESG Manager - Merry Hill Centre

Savills Management Resources

West Midlands, England

Competitive salary

Develops and execute corporate sustainability initiatives and strategies. Prepares monthly and annual ESG/Sustainability reports. Manage Savills IQ application on behalf of site. Manages legislation web site to make sure we are fo...

Business Manager - Porsche Centre Solihull

Sytner

Solihull, West Midlands

Competitive

Enhanced Holiday Entitlement - 33 days inc. bank holidays. Industry-leading Maternity, Paternity and Adoption Pay. Career Development. Recognition of Long Service every 5 years. Discounted Car Schemes. High Street Discounts. Disco...

Hotel and Guest Experience Manager, Lydiard Hotel & Conference Centre

Swindon Borough Council

Swindon, Staffordshire

£52,572 p.a. plus benefits

An impeccable eye for detail in the delivery of all the services to ensure we leave a lasting impression with each and every guest.Have excellent organisational skills to manage the demands of a busy hotel, to inspire and lead a t...

Territory Manager - Garden Centres

Harris Carlton

Worcestershire, England

£30-36,000 Basic, Bonus, Company Car

These products are also supplied to other retail accounts eg Farm Shops, Delicatessens, Tourist Attractions however Garden Centres are the main focus.A vacancy exists for a Territory Manager to cover the North Wales, Mid Wales, We...

Duty Manager-Fox Hollies & Stechford Leisure Centres

Serco Limited

West Midlands, England

Not specified

What we offer - Free membership at the Centre plus heavily discounted use of classes and facilities - Free safeguarding training and DBS check - Excellent Development and Training Opportunities - 6% employer matched pension contri...