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CUSTOMER SERVICE MANAGER

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

CompanyLanguage Recruitment Services Ltd
AddressWindsor, Berkshire
CategoryBanking
Salary£28,000 - £32,000 Annual
Job typePermanent
Date Posted 4 weeks ago See detail

Customer Service Manager

Language Recruitment Services Ltd

Windsor, Berkshire

£28,000 - £32,000 Annual

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

Customer Relationship Manager

Focus Resourcing

Pangbourne, Berkshire

Competitive

You will be the Brand Ambassador and Customer Service Lead. Training and mentoring all staff on the client journey and communication. Have an understanding of sales and marketing. To create and manage a client journey pipeline. To...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Customer Experience Transformation Manager

Myn

South East

£650.00 - £670.00 per day

Customer Experience Transformation Manager6-month contractLondon (hybrid)670.42 p/d UmbrellaIf youre looking for a career that will help you stand out, and fulfil your potential. Whether you want a career that could take you to...

Customer Service Manager

Trinity Resource Solutions

High Wycombe, Buckinghamshire

£45,000 - £50,000 Annual

10% Bonus. 25 Days Holiday + 8 Bank holidays. Free on-site parking. Private Medical Insurance. Private Dental Insurance. Retail Discounts. Plus more! Responsible for the daily functions of the Customer Service team, improving cust...

Customer Journey Manager

Lloyds Banking Group

City of Edinburgh, Scotland

£38,295 to £46,800

Understand the end-to-end Customer Journey using appropriate analysis techniques.. Integrate insights and knowledge from disparate data, processes, and systems that are relevant to the customer, technology, or business journey.. B...

Customer Journey Manager

Lloyds Banking Group

City of Edinburgh, Scotland

£57,546 to £70,000

Understand the end to end Customer Journey using appropriate analysis techniques.. Integrate insights and knowledge from disparate data, processes and systems which are relevant to the customer, technology or business journey.. Cr...

Customer Relations Quality Manager

Southeastern Railway

London

£33,000 per annum plus free travel

Handling and quality assessing complaints escalated to the Rail Ombudsman. Quality assessing Customer Relations responses and supporting to evolve our AI channels. Motivating the Customer Relations teams to deliver added value thr...

Till and Customer Service Manager

Select Recruitment Specialists

Gloucester, Gloucestershire

£27000 - £29000 per annum

Competitive salary - upto 29,000. Attractive staff discounts. Paid holidays. Opportunities for career development within a growing company....

Customer Support Manager-South Wales. Great rate of pay.

Foresite Recruitment Limited

South Wales

Administration and management of the team. Management of Contractors and Customer Support Operatives. Management of CRMs diaries. Data capture and reporting. Experience in housebuilding or a related industry. Previous experience...

Customer Services Manager - Windsor, Berkshire

Legoland

Windsor, Berkshire

£26,000 per annum

Previous experience working as a Manager or Team Leader in a Customer Service function is essential. You will have previously used data analysis to identify trends, present your findings and proactively find solutions. As a Custom...

Customer Account Manager

Sales

Brough, East Riding of Yorkshire

£ 30000 - £ 35000 / Year

Full Time working pattern. Develop and maintain strong relationships with clients in the food manufacturing industry. Achieve new business wins and manage existing accounts to maximise sales growth. Effectively communicate with cl...

Customer Service Account Manager

The Portfolio Group

City, Powys

Competitive

Provide top-notch Customer Service to new and existing clients. Manage client data and update profiles with accurate information. Reschedule appointments when needed. Handle client and consultant telephone and email inquiries, mee...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Onboarding Manager

Ideal Software Solutions Ltd

Huntingdon, Cambridgeshire

£25,000 - £35,000 Annual

Company mileage allowance (for car fuel and maintenance) and subsistence is included. Apple Mobile iPhone. Laptop & working from home office phone kit. A solid career path with excellent growth opportunities. Company events....

Customer Account Manager

Hays Accounts And Finance

Dundee, Scotland

Competitive

Your new company Hays are delighted to be supporting their exclusive client who are recruiting a Customer Account Manager. Our commitment extends to managing processes and systems efficiently, from order input to job closure and i...

Customer Relationship Manager

Oakwrights Ltd

Stretton Sugwas, Herefordshire

Planning, managing and delivering our Customer Relationship management strategy. Managing and maintaining our contracts process through to completion, both within HubSpot and DocuSign for OW and OCB. Building collaborative relatio...

Customer Service Manager

Robert Half

South Glamorgan

Provide leadership to consultants. Uphold integrity, diligence, and transparency. Identify and nurture talent for future success. Drive improvements in customer experience using feedback channels. Lead, develop, and inspire a cust...

Customer Insight Manager Client-side

Harnham - Data & Analytics Recruitment

Hampshire, England

£50,000 - £60,000 per annum

Deliver insights senior stakeholders. Work across both quant and qual research projects. Using research and insight to help inform overall business and brand strategy. Collaborate with the wider teams in the business to support wi...

Team Manager - Customer Service Delivery

Business Stream

Midlothian, Scotland

Proven ability of leading successful teams in a Customer Services orientated organisation either face to face or telephony based. An ability to communicate a clear understanding of team priorities and business goals and how to del...

Customer Retention and Account Growth Team Manager

Biffa Ltd

Chesterfield, Staffordshire

Competitive

Customer Retention and Account GrowthTeam Manager. Competitive Salary + Bonus Scheme . Barlborough (Office Based). Permanent / Full time (Monday to Friday). Sales Experience. Experience of leading a team. Strong leadership and pe...

Italian Speaking Customer Account Manager

Elevation Recruitment Group

Sheffield, South Yorkshire

£23,000 - £25,000 Annual

23,000 - 25,000 depending on experience. Early finish one day each week on a rota basis. Generous pension and life assurance schemes. Health Cash Plan. Employee discount. Free parking. Process customer orders accurately and effi...

Customer Liaison Manager

Approach Personnel Ltd

Milton Keynes, Buckinghamshire

£35k - 40k per year Car Allowance Package

Demonstrably support the developers drive to deliver 5 * customer service by championing the customer journey. Inspire and develop a collegiate regional Customer Care team capable of consistently delivering high levels of perform...

Customer Care Account Manager

Undisclosed Company

Normanton, West Yorkshire

£24000.00 - £30000.00 per annum + Bonus Scheme

Ensuring the customer's needs are met on time to the required standards, while striving to exceed their expectations. To work as part of the Sales team, providing a high level of customer service to internal and external customers...

Customer Service Manager

Search

Glasgow, Scotland

£37,000 - £45,000/annum

Customer Service ManagerLocation - South Lanarkshire Salary - 37k - 45kMy client is looking for an experienced Customer Service Manager to join their Global business to lead and grow the team as they take their customers through...

Customer Care Account Manager

Undisclosed Company

Wakefield, West Yorkshire

£24000.00 - £30000.00 per annum + Bonus Scheme

Ensuring the customer's needs are met on time to the required standards, while striving to exceed their expectations. To work as part of the Sales team, providing a high level of customer service to internal and external customers...

Customer Account Manager

Adecco

Manchester, Greater Manchester

24000.00 - 26000.00 GBP Annual

Build and maintain strong relationships with clients, understanding their business needs and objectives. Act as the main point of contact for client, effectively managing their expectations and delivering outstanding customer serv...

Customer Liaison Manager

Approach Personnel Ltd

Milton Keynes, Buckinghamshire

35000.00 - 40000.00 GBP Annual + Car Allowance + Package

Demonstrably support the developer s drive to deliver 5 customer service by championing the customer journey. Inspire and develop a collegiate regional Customer Care team capable of consistently delivering high levels of performan...