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Full-time Service Desk Lead jobs

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SERVICE DESK ENGINEER (HYBRID) - DIDSBURY

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

CompanyPrincipal It
AddressManchester, Greater Manchester
CategoryCustomer Service
SalaryCompetitive
Job typeFull Time, Home working available, Hybrid Working, Permanent
Date Posted 5 days ago See detail

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

5 days ago seen See more...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

5 days ago seen See more...

Service desk Analyst

Akton Recruitment Ltd

South East

£20.00 - £21.00 per hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

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Service Desk Analyst

Val Wade Recruitment

South East

£15.70 per hour

Maintain, support and develop the IT services that support the research and teaching in the school. Use the service support tool to document customer interactions and any work undertaken. Assist the IT team in providing general us...

5 days ago seen

IT Service Desk Analyst

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

5 days ago seen

Health and Social Care Service Lead

Ambient Support

East Midlands

Health and Social Care Service Lead Leicestershire LE12 38 Hours Per Week 26,629.00pa Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? * Be part...

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Service desk engineer

Hays Specialist Recruitment Limited

Dorset, England

£30,000 per annum

Incident & Request Management:Be the problem-solver, ensuring quick resolution of incidents and fulfilment of service requests. Knowledge & Asset Management:Keep the IT knowledge base and assets up-to-date and in check. Continual...

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ICT Service Desk Agent

South Wales Police

Mid Glamorgan

£24,921 - £29,874 per annum

Respond promptly and professionally to technical support requests via the telephone, email, or face-to-face. Provide first level troubleshooting and problem-solving assistance to users experiencing technical issues. Diagnose and r...

5 days ago seen

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

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Service Desk Coordinator

Reed Business Support

Middlesex, England

£26,000 - £28,000 per annum, inc benefits

Assist in handling various queries from clients. Ensure excellent customer service is provided to all suppliers and clients through relationship and rapport building. Managing incoming callouts and assigning work to engineers. Com...

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IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

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IT Service Desk Manager

Rise Technical Recruitment Limited

South East

£300.00 - £400.00 per day

You will be a technical subject matter expert and provide 3rd line support for infrastructure (including server & network) and software across the company. The Role: * Lead Service Desk Team of 3* Working with enterprise technolog...

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Service Desk Manager

Stott And May

London, England

70000-80000

Lead and motivate the Service Desk team to deliver top-notch technical support and customer service. Foster strong relationships with clients, stakeholders, and the public to ensure positive interactions and brand representation....

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Service Lead – Family and Community Services

Positive Steps

Oldham, Greater Manchester

£61,577 per year

Part of the Strategic Team, this person will be an active contributor to the overall leadership of Positive Steps, as well as taking on direct oversight of a diverse and dynamic range of service areas. This is a critical role focu...

a week ago seen See more...

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

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Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

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IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

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Service Desk Support Analyst

Proactive Appointments

United Kingdom

27500.00 - 30000.00 GBP Annual + benefits

Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer...

a week ago seen

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

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Service Lead

Nacro

Nottingham, Nottinghamshire

£35,235 per year

You will champion relationship mapping in your region, including developing links with supporting agencies.You will need excellent people skills, which will be inclusive of problem solving, and both written and verbal comm...

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IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

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Customer Service Lead

Sodexo

Luton LU1 3LU

£14 to £14 per hour

Customer Service LeadJob IntroductionWe make careers happen!You belong in a team where you can act with purpose and thrive in your own way! In addition, we also offer a range of resources, rewards and benefits for our colleagues a...

a week ago seen

Senior Service Lead -45k - 4 day week

Vanrath

County Fermanagh, Northern Ireland

£35,000 - £45,000

Lead and manage the customer service and despatch team. Drive customer satisfaction by achieving key performance metrics. Ensure efficient and effective customer communication on delivery status, issues, and recovery plans. Suppor...

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Service lead

Nacro

London, Greater London

£35,234 - 35,235 per year

Service LeadJob type: Full Time, permanentSalary:35,235 Per Annum + Area Weighting Allowance ( will be discussed at interview)Hours- Monday - Friday 09:00-17:00 with an hour lunch and there will also be a requirement to take pa...

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Service Desk Engineer - 2nd Line

Tate

London, Greater London

£37,000 to £43,000 per year

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Event Monitoring and perform initial triage on Network,...

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Service Lead

Ambient Support

Loughborough, Leicestershire

26629.00 - 26629.00 GBP Annual

Service Lead Oadby, Loughborough & Sileby (LE2 5TH, LE11 1RB & LE12 7RW) GBP26,629 38 Hours Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? Be p...

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2nd Line IT Service Desk Technician

Swansea University - Digital Services

Swansea, Wales

£25,138 to £27,979 per annum

The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our reward and benefits, and ways of working enable those who j...

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RSE Service Lead

University Of Birmingham - It Services

Birmingham, West Midlands

£56,021 to £64,914 pa with potential progression once in post to £84,644 pa

As the successful candidate, you will be an expert in Research Software Engineering who will exercise a substantial degree of independent professional responsibility and discretion. You will contribute to maintaining the supportiv...

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Hospice Service Lead

Dorothy House

Winsley, Wiltshire

£51,971 - £58,496 per annum + Generous holidays, Pension

The role will require excellent nursing care and leadership ensuring greater integration with our partners and other services across the Integrated Care System. In addition to leading a team of clinical leaders, the post holder wi...

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Cancer Services Lead

Nuffield Health

Warwickshire, England

£45000 - £50000 per annum + + gym & healthcare

Lead the SACT Day Unit and oversee the whole cancer pathway within the hospital. Lead, motivate, educate and supervise our nursing and multidisciplinary teams. Support colleagues to deliver clinically effective assessment, plannin...

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