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Full-time Service Desk Lead jobs

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IT SERVICE DESK ANALYST

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

CompanyHays Specialist Recruitment Limited
AddressMerseyside, England
CategoryCustomer Service
Salary£150.00 - £155.00 per day
Job typeTemporary, full-time
Date Posted 2 months ago See detail

IT Service Desk Analyst

Hays Specialist Recruitment Limited

Merseyside, England

£150.00 - £155.00 per day

A couple of years of experience working as an IT Service Desk Analyst,. Skills in using a ticketing system (for example ServiceNow or ZenDesk),. Excellent communication skills in order to support users both remotely and face-to-fa...

2 months ago seen See more...

Service Desk Escalation Engineer

Stoneseed Ltd

Chesterfield, Derbyshire

£30,000 - £35,000/annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

2 months ago seen See more...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

2 months ago seen See more...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

2 months ago seen See more...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

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2nd Line Service Desk Engineer

Searchability

West Yorkshire, England

Hybrid working model. 25 days holiday plus bank holidays and the option to purchase more. Medical Insurance. Continued development support. Previous experience working within a fast paced MSP. Broad knowledge of IT systems. Vast e...

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IT Service Desk Analyst - £27K

Robert Walters

Cheshire, England

£25,000 - £27,000 per annum

You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. You will be responsible for assisting with 1st/2nd line helpdesk requests and dev...

2 months ago seen See more...

Service Desk Engineer - Aldershot

Xact Placements Limited

Hampshire, England

£22,000 - £26,000 per annum

1st & 2nd line IT support. Provide both remote and onsite support to a variety of local clients. Keep clients up-to-date on any issues. Resolve hardware and software faults. Installing and configuring computer operating systems an...

2 months ago seen See more...

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

2 months ago seen See more...

Service Desk Analyst - 1st Line

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£23,000 - £26,000 per annum

Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to su...

2 months ago seen See more...

Service Lead (Systemic and Workforce) - Children’s Services

Csd - Children's Specialist Services

Wandsworth, Greater London

£66,318 - £80,874 per annum

Leading the training and delivery of systemic ideas and practices across childrens services Working directly with children and families Ensuring effective performance management of the service The supervision of Family and System...

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Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

2 months ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Chippenham, Wiltshire

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid Working45,000 - 60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a methodic...

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Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

2 months ago seen See more...

Italian Technical Service Desk

Efinancialcareers

West Lothian, Scotland

Competitive salary

Italian. it support. 1st line support. Application support. Technical support....

2 months ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

2 months ago seen See more...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

2 months ago seen See more...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

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Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

2 months ago seen See more...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

2 months ago seen See more...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

2 months ago seen See more...

Customer Service Lead

Unitrunk

Livingston, West Lothian

31000.00 - 33000.00 GBP Annual

Customer Service Lead Location: Livingston, EH54 8ASSalary: GBP31 - GBP33K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benef...

2 months ago seen See more...

Service Desk Analyst

Searchability

Derbyshire, England

First Line IT Support. Based Derby. Handling incoming support via phone, email and chat. Resolving technical issues promptly. Communication skills. Technical background. To apply please call or email. Good academic background in I...

2 months ago seen See more...

Customer Service Lead

Transpennine Express

Huddersfield, West Yorkshire

Excellent Customer Service skills. Friendly and approachable manner. Good Maths and English. Good computer literacy with the ability to use Microsoft packages. Supervisory experience including absence management, performance manag...

2 months ago seen See more...

IT Service Desk Analyst

Phs Group Limited

Caerphilly, Wales

£23,795.20 plus additional benefits

Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call logging system. Youll look after queries relating to system software, applications and hardware. Youll follow the c...

2 months ago seen See more...

Service Desk Analyst

Vacancy Filler

RSPB UKHQ - The Lodge , SG192DL

£29,200.00 to £31,347.00 per year

You will also assist the Senior Service Desk Analyst to carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager...

2 months ago seen See more...

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Sompting, West Sussex

£28000 - £33000/annum Good company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

2 months ago seen See more...

IT Service Lead

Michael Page Technology

Preston, East Lothian

40000.00 - 45000.00 GBP Annual

Lead a IT service delivery, coordination and vendor management to adhere to SLAs/KPIs. Ensure IT services align with business objectives and user requirements with a willingness to go the extra mile for staff. Manage IT service de...

2 months ago seen See more...

IT Service Lead - On-site

Mha

Preston, East Lothian

Competitive

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. The primary focus is to continuously improve services t...

2 months ago seen See more...

Service Desk Engineer

Pertemps Gloucester

Tewkesbury, Gloucestershire

£28,000 - 32,000 - Annum

Were excited to share an amazing opportunity for career growth with a well-established office in Tewkesbury.Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a si...

2 months ago seen See more...

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