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IT SERVICE DESK ANALYST

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

CompanyCarousel Consultancy Ltd
AddressLondon, England
CategoryCustomer Service
Salary£35,000 - £40,000 per annum
Job typePermanent, full-time
Date Posted just now See detail

IT Service Desk Analyst New

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

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IT Services Analyst Apprentice

Qa Ltd

Midlothian, Scotland

£21,901 per annum

Providing the customer interface to IT User Services via telephone and electronic communications. Contributing to handling incidents, problem records and service requests, proactively seeking resolutions for customers and dealing...

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IT Service Analyst

Sanderson

Leicestershire, England

Working to meet IT Service Desk Service Level Agreements and individual KPI's. Handling Incidents and Service Requests raised to the IT Service Desk via telephone, email and Self-Service. Recording accurate, detailed information a...

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IT Service Desk Analyst

Keelings

Dublin, Highland

£NEG

Our Strategic PrioritiesBetter Food -We make our products better and inspire more people to enjoy produce.PeopleBetter Ways -Every year we improve our competitiveness, efficiency and delivery through insight, technology and One...

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IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

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IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

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IT Service Desk Analyst

Picture More

Hampshire, England

£30,000 - £35,000 per annum

Office 365. Microsoft Teams. Windows 10. Active Directory. Exchange. iManage. A minimum of 1 years IT Service Desk experience within a legal or professional services organisation. Excellent troubleshooting skills, with a demonstr...

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Senior IT Service Desk Analyst

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Act as an escalaition point for junior Service Desk team members. Provide hardware & software support. Take part in projects with the wider IT team. Queue tickets and cases via ServiceNow. 3+ years experience in a Service Desk or...

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IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

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IT Services Analyst

Children's Hospices Across Scotland

City of Edinburgh, Scotland

£25,305 - £29,102/annum

Experience providing 1st and 2nd line IT Support in a multi-site environment. IT knowledge, specifically Microsoft 365, AD and management of end-user devices. Educated to HNC/D level in computer science discipline or equivalent te...

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IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

5 days ago seen See more...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

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IT Service Analyst

Reed Talent Solutions

Bedford, Greater Manchester

Acting as the first point of contact between the Pensions Dashboard Programme, clients, and the third party suppliers Service Management Teams. Triaging of enquires coming via the service management tool and ensuring they follow...

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IT Service Desk Analyst

The One Group

East Anglia

£14.00 - £17.00 per hour, negotiable, inc benefits

Work through tickets, escalating when appropriate. Provide excellent 1st line IT Support. Windows 10, Active Directory, O365, Teams, networking. Hardware and software installs. PC and Laptop builds. 2 + years experience in an IT S...

5 days ago seen

IT Service Desk Analyst

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

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IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

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IT Field Services Analyst, Broek op Langedijk & Zaandam

Pepsi Co

Utrecht, Netherlands

Delivering full-cycle on-site technical support of IT equipment and leading regular maintenance of the IT stock. Daily security compliance verification - GNAC Support, managing airwatch on PI devices, supporting MLA and Adaptive a...

5 days ago seen

Service Charge Analyst New

Southern Housing

Sittingbourne, Kent

50000.00 GBP Annual

The roleWe are currently seeking an experienced Service Charge Analyst to join our Service Charge team....

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Lead Business Analyst IT - GREAT Benefits! New

Michael Page Technology

West Midlands, England

£50,000 - £62,000 per annum, inc benefits

Team Management: Oversee the IT Business Analysis team, ensuring motivation and achievement of objectives through good management practices. Develop the team's skills in line with professional development requirements, including p...

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Shared Service Centre - Business Performance Analyst New

Bdo Uk Llp

Merseyside, England

Competitive salary

Interpret requirements for new builds and updates for existing reporting/analysis. Work towards streamlining operational processes and improving controls. Operations reporting time entry, utilisation, internal volumetric and KPI...

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IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

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IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

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IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

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It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

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IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

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IT Service Centre Analyst

Henderson Scott

Coalville, Leicestershire

34000.00 GBP Annual

Supporting Microsoft Windows 10/11 in an enterprise environment. Administrating Microsoft Active Directory. Administrating Intune endpoint management. Administrating Microsoft Exchange. Supporting Microsoft 365 Applications. Suppo...

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IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

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It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

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IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

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Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

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What are the top cities open It Service Analyst jobs?

There are open It Service Analyst jobs in several cities including London, Belfast, Birmingham,

What companies are hiring for It Service Analyst jobs?

The top companies hiring now for It Service Analyst jobs are The Best Connection Group Limited, eFinancialCareers, Reed Talent Solutions, Pepsi Co , Sanderson, Henderson Scott, The ONE Group Ltd, Eastlight Community Homes, QA Ltd, Riada Resourcing, MHA, The Money and Pensions Service,

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