It Desk Support jobs

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IT HELP DESK ANALYST/SECURITY ANALYST

Receipt and categorisation of initial event, incident and requests from customers. Provide initial triage and trigger escalation/assignment as appropriate. Investigation of event alerts and liaising with the customer to confirm cl...

CompanyMarshall Wolfe
AddressEast Anglia
CategoryCustomer Service
Salary£25,000 - £30,000 per annum, inc benefits
Job typePermanent, full-time
Date Posted a week ago See detail

IT help desk analyst/security analyst

Marshall Wolfe

East Anglia

£25,000 - £30,000 per annum, inc benefits

Receipt and categorisation of initial event, incident and requests from customers. Provide initial triage and trigger escalation/assignment as appropriate. Investigation of event alerts and liaising with the customer to confirm cl...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

IT Applications Support Analyst - Belfast (28k)

Vanrath

Belfast, County Antrim

£20,000 - £30,000

Job Reference: JPR. Job Title: IT Applications Support Analyst. Salary: 28,686k pa starting (potential to rise up to 33,945). Based: Belfast City Centre, Hybrid working. Hours: Full time - 37 pw (Mon-Fri, 9am-5pm). Contract: Tem...

Senior IT Service Desk Analyst

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Act as an escalaition point for junior Service Desk team members. Provide hardware & software support. Take part in projects with the wider IT team. Queue tickets and cases via ServiceNow. 3+ years experience in a Service Desk or...

Support Desk Engineer

The Jeya Group Ltd

South East

£28,000 - £35,000 per annum

Logging Support cases with the appropriate priority and category. Provide incident management appropriate to the priority of cases, with resolution of 1st and 2nd line support queries. Ensuring all SLAs are met within set paramet...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

IT 1st Line Support Engineer

Elevation Recruitment Group

South Yorkshire, England

Great telephone and in-person people skills. Previous IT support experience is a must (MSP Preferable). Eager to learn and develop a career in IT. Office 365 & Exchange Online. SharePoint and Teams. Windows OS and Server. Excellen...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Technical Support Analyst

Picture More

London, England

£35,000 - £45,000 per annum

Deskside/Technical Support. AV Support. Provide remote and on-site support for users. Offer application support and troubleshoot hardware issues. Proficiency with essential hardware: laptops, desktops and phones. Essential softwar...

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Manager

Technet It Recruitment

London, England

£55K per Year

Lead the smooth operation of ITIL principles and meeting of SLAs within the Service Desk function with a focus on driving improvements in service delivery. Oversee the day-to-day operations within the Service Desk team, managing w...

IT 1st Line Support Apprenticeship

Randstad Delivery

Bletchley, Buckinghamshire

On Application

Provide 1st Line Support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform hardware and software repairs in a workshop setting. In...

IT Support Specialist - Azure, C#, Application

Hays Technology

London, England

Demonstrable experience working as an IT Support Specialist. Working knowledge of Azure SQL, R, POSIT, GitHub, Python, and API Management. Proficiency in C#, Visual Basic. NET, C++, SQL & SSIS, and PowerShell. Understanding of clo...

Trainee IT Support Engineer

Career Change

London, England

The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship an...

IT Support Technician

Smart 1 Recruitment Limited

Redditch, Worcestershire

£22,000 - £30,000/annum Pension, Health, Hybrid Working

Experience of installing and supporting MS Windows 10/11, Server 2016/2022 (2years plus). Experience of providing 1st level Technical Support to customers (2 years plus). Proficient with MS Office 365 (Word, Excel, Outlook) & MS T...

IT Support Engineer- £27,000 - Hull

Nextech Group Ltd

Kingston upon Hull, East Riding of Yorkshire

£24,000 - £28,000/annum Training - Development Plans - Exposure

Provide first and second-line technical support to clients.,. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other clou...

It Support Engineer

Embs Engineering

Castle Donington, Leicestershire

£25,000 - £30,000/annum

Act as the first point of contact for customers seeking technical assistance. Perform remote troubleshooting, guiding customers through steps to resolve issues. Escalate complex issues to higher-level support teams. Maintain detai...

1st Line / Help Desk Support Adviser

Brook Street

Warrington, Cheshire

£25,000/annum To be discussed

Our client has a fantastic approach to flexible working offering hybrid working with only two days at the Birchwood, Warrington office (Tues & Weds) Salary range: 25,000+ (dependant on experience)Free onsite parkingThe post holde...

IT Support Analyst - 2nd Line IT Support

Mackenzie Jones It

Hertfordshire, England

£40,000 - £43,000/annum 1K Bonus + Benefits Package

2nd Line or 3rd Line IT Support - onsite support experience. Office 365 - core Microsoft products. Active Directory - Group Policy. Video Conferencing - Zoom. Core DNS & IP Address support. Networking - Cisco/HP/Aruba LAN/WLAN/WAN...

Trainee IT Support Engineer

Career Change

Birmingham, West Midlands

The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship an...

School IT Support Technician

Salutem Care And Education

Billingshurst, West Sussex

£12 to £12.85 per hour

Woodview supports secondary aged students with special educational needs with speech, communication, and language needs (SCLN) including autistic spectrum conditions (ASC).About The RoleSchool IT Support TechnicianSalary/Rate: 12...

IT Support Engineer

The Work Shop Resourcing Ltd

Bournemouth, Dorset

£28,500/annum

1st line / 2nd line support for IT Helpdesk Giving support to client via Telephone, Remote or on-site visits. Use of Teamviewer Software for remote access. Using Autotask Helpdesk System for logging, updating and closing of Help...

Senior IT Support Engineer

Adria Solutions Ltd

Birmingham, West Midlands

£40,000 - £60,000/annum

Manage internal IT, networking, and cloud-hosted services. Create and maintain systems architecture documentation. Ensure security of data, networks, and backup systems. Lead hardware and software upgrades. Troubleshoot and resolv...

IT Support Technician

In Technology Group

Middleton, Greater Manchester

£24,000 - £28,000/annum Excellent benefits

Active Directory. Windows Servers. Office 365. Virtual machines. Hypervisors. Azure. Networking....

IT Support Technician

Trusted Technology Ltd

Ringwood, Hampshire

IT Support TechnicianLocation: Ringwood, Hampshire, + hybrid home working.Salary: 22,308 - 23k, DOE, after probation + Profit Share + BenefitsHours: 37.5 hours per week full timeThe Package Ongoing training and support Company...

IT Support Apprentice - Level 3

Get Staffed Online Recruitment

Guildford, Surrey

£12480 - £12480 Per Annum

IT Support Apprentice - Level 3A dynamic role, where you will learn and develop various skills and knowledge required for a successful career in IT and customer service. They provide innovative, high technology products to custome...

It Support Analyst

Copello

Fareham, Hampshire

Competitive

Follow the service desk management processes & procedures. Ensure all incidents and requests are recorded and updated within the service desk system. Ensure all incidents are correctly categorized & prioritized. Resolve all incide...

Service Desk Support Analyst

Proactive Appointments

United Kingdom

27500.00 - 30000.00 GBP Annual + benefits

Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer...

IT Support Technician

Reed Technology

Redhill, Aberdeenshire

28000.00 GBP Annual

Location: NW London. Salary: GBP28,000. Job Type: Full-time. Build and configure laptops and PCs to internal and customer specifications, ensuring compliance with IT security policies. Manage the desktop environment, including mon...

IT Support Team Lead

Cadence Resourcing Ltd

Somerset, England

GBP220 - GBP250 per day + Inside IR35

* Provide exceptional support for Windows 10/11 environments. * Collaborate with other IT teams to enhance system performance.Requirements:* Proven experience in 1st line support, especially with Windows 10/11. * A proactive appro...