Permanent Service Desk Specialist jobs in England

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SERVICE DESK MANAGER

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

CompanyContext Recruitment
AddressLondon, England
CategoryCustomer Service
Salary£50,000 - £60,000/annum plus excellent benefits
Job typePermanent
Date Posted 2 days ago See detail

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum plus excellent benefits

Oversee the whole Service Desk process including service requests, incidents and problem tickets. Manage and co-ordinate urgent and complicated support issues and act as escalation point for all requests and incidents. Manage Majo...

IT Service Desk Analyst

Carousel Consultancy Ltd

London, England

£35,000 - £40,000 per annum

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

Service Desk Engineers – 1st & 2nd Line | Akkodis

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Customer Service Specialist

Newman Office Personnel

Hertfordshire, England

£24,000 - £25,000 per annum

Customer Services A newly created opporunity to join a leading local organisation! We are seeking a Customer Service Specialist to join our fabulous client's team, providing exceptional service to our diverse customer base. The id...

Client Service Specialist

Acs Recruitment Solutions Ltd

Wiltshire, England

£27,000 per annum

Provide a point of contact for all queries pertinent to your role from the team. Provide technical support to the team. Use initiative to locate answers and helps others use their initiative to locate answers. Communicate with pra...

IT Service Desk Engineer

Hartleyco Ltd

London, England

£25,000 - £30,000/annum

Are you ready to join a rapidly growing Cloud Managed Service Provider that is becoming the most trusted IT partner in the UK? My client is dedicated to excellence and innovation, leveraging automation to deliver unparalleled serv...

Customer Service Specialist - Work From Home

Teleperformance

Gateshead, Tyne and Wear

You should be confident in conducting challenging but effective conversations. You are required to maintain multiple cases simultaneously, varying by type and stage. You will be responsible for managing a designated caseload. You...

IT Service Desk Engineer

Mecs Communications

Basingstoke, Hampshire

£30000 - £32000 per annum

Rate: 30000 - 32000 per annum. Location: Basingstoke, England. Type: Permanent. Industry: IT. Recruiter: mecs communications. Contact: MECS Communications Limited. Tel: 0203 929 3420. Email: to view click here Posted: 2024-06-25...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

Service Desk Administrator

Uxbridge Employment Agency

Middlesex, England

£25,000 per annum

25 days holiday plus bank. 10% employer pension contribution. Private healthcare - Excess paid by employer. Death in service x 4. Annual salary reviews. 5% Annual bonus. Slight flexi working You can do 8.30am to 5pm or 9am to 5....

Service Desk Advisor

Hawk 3 Talent Solutions

England

£24,000 - £26,000 per annum

- To answer all incoming calls and process and update requests from our client base, internal personnel and suppliers via telephone, fax, e-mail or web. - To be proactive in chasing job closures for client sites and to close down...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

On Application

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

IT Service Desk Analyst

Carousel Consultancy

London, England

£35,000 - £40,000/annum + great benefits

Providing first level technical support to end users via phone, email and in person. Logging all support requests and incidents into the ticketing system. Diagnosing and resolving hardware, software and network issues by troublesh...

Service Desk Team Lead

Circle Recruitment

West Yorkshire, England

£30,000 - £47,000 per annum

Excellent 3rd Line IT Engineering experience. Fully proficient with VMWare/Hyper-V. Extensive Remote Desktop and Windows Server experience. Excellent networking experience (Firewalls, Routing, switching and Wi-Fi). Azure and Citri...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst

Picture More

Hampshire, England

£30,000 - £35,000 per annum

Office 365. Microsoft Teams. Windows 10. Active Directory. Exchange. iManage. A minimum of 1 years IT Service Desk experience within a legal or professional services organisation. Excellent troubleshooting skills, with a demonstr...

IT Support - 1st Line - Service Desk

Pure Resourcing Solutions

Cambridgeshire, England

£24,000 - £26,000 per annum

1st Line - IT Support - Service DeskCambridge - 4 days / week onsite24,000 - 26,000I have an excellent opportunity to join a worldrenowned Not for Profit organisation on the outskirts of Cambridge.You will play a key role suppo...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Berkshire, England

£36,000 - £41,000 per annum

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to 38,000 + 3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with experie...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst Hybrid Working

Bdo Uk Llp

Liverpool, Merseyside

Competitive

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

Service Desk Engineer Hybrid - Didsbury

Principal It

Lancashire, England

25000.00 - 28500.00 GBP Annual

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

Customer Service Specialist

Name Confidential

Bacup, Lancashire

Negotiable

Customer Service Specialist + 24-25k + Permanent roleOur client base in Bacup are looking for a Customer Service Speciliast to join their internal Customer Services team.Role Description:* Working in our sales department, working...

Internal Only - ICT Engineer - Service Desk

South Gloucestershire Council

Yate, Gloucestershire

Day to day, you will provide support and problem resolution to ensure that business application platforms are available and in line with Service Level Agreements. This will involve investigating and assisting with the analysis of...

Customer Service Specialist

Hr Go Recruitment Limited

Brighton, Cornwall

£2600 - £26500 per annum

Job Title: Customer Service Specialist. Location: Brighton (Hybrid) 3 days in office 2 days at home. Salary: Based on experience. Working Hours: 9am-5pm. Job Type: 12 Month contract. Respond to customer enquiries via phone, email,...

Service Desk Engineer

Xact Placements Ltd

Aldershot, Hampshire

£22,000-£26,000

1st& 2ndline IT support Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and ap...

Service Desk Engineer - Networking - Hybrid - London - £35,000

Ashdown Group

London, Greater London

£35,000

Please note this role is based in Central London (London Bridge) and offers hybrid working; 3 days per week in the office and 2 at home.This would suit a bright, motivated Service Desk Engineer with 1st/2nd Line MSP experience t...

Junior Service Desk Engineer

Xact Placements Ltd

Nottingham, Nottinghamshire

£23,000-£25,000

Provide 1st and 2nd line support, remote and on-site Diagnose and resolve software and hardware issues, including operating systems (Windows and Mac) and a wide range of software applications. Respond to every IT request within th...

Service Desk Analyst

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

IT Service Desk Apprentice

Qa Ltd

Merseyside, England

£16,000 per annum

Providing technical support via the telephone and other contact methods to troubleshoot and support workstation, laptop, printer, mobile device, operating system, software and user IT issues. Performing regular system health check...