Senior Service Desk Manager jobs

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SENIOR SERVICE DESK MANAGER (1ST/2ND LINE - PROFESSIONAL SERVICES)

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

CompanyMontpellier Resourcing
AddressSouth East
CategoryAccounting & Finance
Salary£70,000 - £85,000 per annum
Job typePermanent, full-time
Date Posted 4 weeks ago See detail

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Registered Senior Service Manager- Learning Disabilities

Brook Street Social Care

Liverpool, Merseyside

£38,000 - £40,000/annum £3,000 upon CQC registration

Registered Senior Service ManagerLearning and Physical DisabilitiesShared Lives, Day Centres, Supported LivingLiverpool38,000 - 41,000 Are you a driven and compassionate leader with a track record of success in social care? Be a...

FM Senior Technical Services Manager

Omni Rms

Bristol, Bristol

£75,000 - £80,000/annum Car/Allowance plus Healthcare

Mon to Fri. Hybrid role - some home working with travel to client sites in Stevenage, Bristol and Bolton. Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and wh...

Senior Technical Services Manager

Ernest And Florent Ltd

London, England

£80,000 - £90,000/annum

Clear evidence of acting as a Senior Technical Services Manager. Construction Fit Out knowledge is needed. Design & Build exposure. Team player. Working in the Commercial & Office project space. Spatial awareness. Ideally come fro...

Senior Mechanical Project Manager (Building Services)

Psr Solutions

Lincoln, Lincolnshire

£55,000 - £60,000/annum Car or Car Allowance + Benefits

Competitive Salary (55,000 - 60,000 +). Company Car or Car Allowance. Opportunity to progress quickly. Employer Contributed Pension Scheme. 23 days Annual Leave, including Bank Holidays + your Birthday off. Hybrid / flexible wor...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

Senior Service Delivery Manager

Dfs

1 Rockingham Way, Redhouse Interchange Adwick-le-Street Doncaster

£50,000 to £55,000 per annum

Strong and confident communicator with all levels of stakeholders, keeping them updated on incident progress, highlighting risk and issue, along with providing recommendationsYou enjoy building solid relationships both internally...

Senior Consultant - Procurement Excellence & Managed Services

Bramwith Consulting

England

Negotiable

Proven experience in dynamic procurement environments. Expertise in Indirect & Professional Services Procurement and/or Construction Sourcing. Strong analytical and problem-solving skills. Must have 4-8 years of procurement experi...

Senior Building Services Manager

Pertemps

Bromsgrove, Worcestershire

£60,000 - £65,000 Per Annum

Managing the Building Services Package - mechanical, electrical and public health systems. Manage the off site design process on stage 1 and 2 of tender processes. Manage the on site design process in accordance with the companie...

SENIOR IT PROCUREMENT MANAGER FOR FINANCIAL SERVICES FIRM

Bramwith Consulting

London, England

£100000 - £110000 per annum + bonus

Lead the IT procurement team in developing and implementing strategic procurement solutions. Oversee the management and maintenance of supplier contracts and relationships, whilst ensuring compliance with industry standards and re...

Senior Technical Services Manager

Fawkes & Reece London

London, England

£70,000 - £120,000/annum Plus Benfits

East London based, project expected to last over 4 years. Natural progression throughout scheme. Surrounded by a big M&E team. Salary from 70-120k depending on experience. Looking to start interview process ASAP....

Senior Service Desk Analyst

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

Senior Field Service Engineer - Building Management System

Crucial People Ltd

Guildford, Surrey

£50,000 - £55,000/annum

Monitor emails daily for instructions, perform backups of software and strategy files, update the server with backup data, and document electrical LAN maps as needed. Develop and implement planned preventive maintenance (PPM) plan...

Head of Client Services (Senior Account Manager)

Rise Technical Recruitment

London, England

£70,000 - £90,000/annum Commission, Bonus, Car

Senior Leadership function, managing and mentoring Business Development Managers and Account managers of varying seniority. Responsible for overseeing client experience and ensuring excellent standards of service. Upselling where...

Senior Food & Beverage Services Manager

Ihg Hotels & Resorts

Manchester, Greater Manchester

Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human...

Senior IT Service Manager

Efinancialcareers

South East

Competitive salary

Manage the implementation, development, and maturation of the IT Service Management function, ensuring it meets the high standards expected within BDO. Direct the strategic course of the IT Service Management Function, aligning it...

Transaction Services Manager / Senior Manager

Marks Sattin

Avon, England

Provide support to the Partner who is leading the financial due diligence engagement and provide support in managing day-to-day assignments. Hold responsibility for delivering assignments to the Partner for sign-offs. Complete cli...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

IT Senior Service Desk Analyst

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...