Service Desk Analyst jobs

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SERVICE DESK - 1ST LINE SUPPORT

I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer servi...

CompanyPure Resourcing Solutions
AddressIpswich, Suffolk
CategoryCustomer Service
Salary£25000 - £30000 per annum
Job typePerm
Date Posted a month ago See detail

Service Desk - 1st Line Support

Pure Resourcing Solutions

Ipswich, Suffolk

£25000 - £30000 per annum

I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer servi...

Service Desk Manager

Mcs Group

County Antrim, Northern Ireland

£35,000 - £45,000

This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a fast paced environment to get hands on with lots of new challenging technology and develop the systems from the gr...

Service Desk Engineer

Ventula Consulting Limited

Avon, England

£30,000 - £38,000 per annum

Permanent role with a salary of up to 38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Wo...

IT Service Desk Manager - ITIL - Cardiff

Circle Recruitment

South Glamorgan

£35,000 - £40,000 per annum

Service desk team leading experience . Experience with working in a Service Desk / IT helpdesk environment. ITIL - Knowledge of Service Desk procedures . General helpdesk IT support such as active directory, exchange, PC support,...

2nd Line Service Desk Engineer

In Technology Group

Glasgow, Scotland

£25,000 - £30,000/annum 31 days holiday, pension, discount, more

Respond to escalated Service Desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the Service Desk team to resolv...

Portfolio Services Analyst, Officer

Efinancialcareers

South East

Competitive salary

Ensure position and transaction data in Charles River Investment Management System (CRIMS), State Street's front office platform and IBOR recordkeeping systems are aligned. Acting as primary support for clients using CRIMS. Take o...

Service Desk Operator

Smart 10 Ltd

Stevenage, Hertfordshire

12.00 - 13.00 GBP Hourly

Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holidayFree parking on sitePension Thank you for your interest in this vacancy...

Service Desk Administrator

Npr Recruit

Stevenage, Hertfordshire

£25,000 - £28,000 Annual 28DH, Life Ins, Incentive

Service Desk Administrator Role: Service Desk Administrator An excellent opportunity for a Service Desk Administrator to join a Award Winning & Growth Business, our client has been in business for 36 years and can offer the right...

Experis Academy - Service Desk Lead - 5237117

Digital Workspace

Leicester, Leicestershire

To handle incoming technical support incidents requests and changes. Management of personal call queue ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolut...

Service Desk Lead

Euromonitor

London, England

£NEG

Ensuring the ITSM Platform is being used by all team members to manage support tickets. Managing adoption of ITIL processes by the team, as agreed with Service Desk Management. Monitoring team performance targets and activities. E...

2nd Line Service Desk Engineer

Moon Executive Search

Bath, Somerset

28000.00 - 30000.00 GBP Annual

Southwest Client base. Salary cGBP30000. 23 Days holidays + Bank. Mon - Fri. 3 week rotational shift pattern. 7.30am - 4pm, 9am - 5.30pm, 1.30pm - 10pm (late shift can be done remotely). Looking at appoint ASAP....

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

Service Desk Engineer

In Technology Group Limited

England

Highly Competitive Annual Salary (25,000 - 35,000). Hybrid Working. Opportunities to Travel Internationally. Work with Colleagues Worldwide. Bonas Scheme. Equity Program. Progression Plan. Gym Membership. Pension Contribution. 2...

Service Desk Technician

Rise Technical Recruitment Limited

Buckinghamshire, England

£25,000 per annum

Recent graduate, newly certified, or deeply passionate about IT with foundational knowledge. Able to commute to Chalfont Grove by car, bike, or on foot.. Desirable to have knowledge in Office 365, Active Directory, Azure, and basi...

Service Desk Team Lead

Technet It Recruitment Limited

Tyne And Wear

Managing a team of 6 providing leadership and hands-on technical support. Acting as incident manager as and when required and supporting the IT function. Mentoring, Coaching, management support and development including performanc...

Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

United Kingdom

30000.00 - 34000.00 GBP Annual + Benefits

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

Service Desk Technician

Mortgage Advice Bureau

Derbyshire, England

Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnoses and provide support for our IT hardware and software, for new and existing u...

Service Desk Engineer

Tate

Milton Keynes, Buckinghamshire

30000.00 - 33000.00 GBP Annual

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Performing initial triage and actioning initial actions...

Service Analyst

Oxford University

Oxford, Staffordshire

Dependent on skills and experience

The ability to work independently with strong organisational skills. Excellent written and verbal communication skills with the ability to adapt communications for technical and non-technical parties. Must be able to effectively m...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

London, England

34000.00 - 38000.00 GBP Annual

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face t...

IT Service Desk Engineer - Bournemouth On-site Up to £35,000

Bond Williams

Dorset, England

2 years'+ experience of providing IT Support. Experience of resolving escalated technical tickets. Excellent Microsoft Office skills. Proven consistent customer service skills. Ability to communicate confidently at all levels both...

Global IT Service Desk Team Leader

Lts Resourcing Ltd

Tyne And Wear

£30,000 - £32,000 per annum

Controlling scheduling and workload through the management of the teams ticketing queue. Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major...

SERVICE DESK LEAD - SC CLEARED

La International

Leicester, Leicestershire

£250 - £270 per day

REQUIRED: SERVICE DESK LEAD - SC CLEAREDLOCATION: FT ONSITE IN WINCHESTER OR LEICESTERDURATION: 12 MONTH INITIAL CONTRACTIR35 STATUS: INSIDE *To handle incoming technical support incidents, requests and changes. work.Due to the na...

German speaking service desk /customer services

Global Technology Solutions Ltd

Cambridgeshire, England

Location - Hampton, PeterboroughPay - 15 per hour, after 3 months goes up to 17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back i...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

Junior service desk controller

Interaction Recruitment

Hertfordshire, England

£14.00 per hour

To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and custo...

2nd Line Service Desk Engineer (Hybrid)

Vertex-It-Solutions

South East

£30,000 - £38,000 per annum

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients systems) within target resolution times. Provide face-to-face t...

Service Desk Engineer

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000+). Hybrid Working. Bonas Structure. Flexi-Working. 25 Days Annual Leave. 10% Pension Contribution. Medical Cover. Sick Pay. Free Parking. Min 1 Years MSP Experience. Cloud Experience (O365...

Portfolio Services Analyst, Officer

Efinancialcareers

South East

Competitive salary

Ensure position and transaction data in Charles River Investment Management System (CRIMS), State Street's front office platform and IBOR recordkeeping systems are aligned. Acting as primary support for clients using CRIMS. Take o...

Portfolio Services Analyst, Associate

Efinancialcareers

South East

Competitive salary

Portfolio Health. Cash Balance accuracy. Day over Day portfolio analysis. Start of Day readiness for Portfolio managers. Overdraft monitoring and resolution. Material break review. Month end books close. Stale balance monitoring a...