Service Desk Analyst jobs

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IT SERVICE DESK TEAM LEAD

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

CompanyEteach Uk Limited
AddressLondon, England
CategoryCustomer Service
SalaryNot specified
Job typeFull time
Date Posted 4 weeks ago See detail

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

IT Solutions Technical Consultant / Service Desk Consultant

Global Technology Solutions Ltd

Wiltshire, England

60000.00 GBP Annual

Cloud IT Solutions Technical Consultant - Service Desk ConsultantPermanent - Chippenham Onsite / Hybrid WorkingGBP45,000 - GBP60,000Must Drive - Happy to Travel as needed.You will be an experienced Technical Consultant with a meth...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

IT- On Site Services Analyst - Winsted MN

Tetra Pak

Winsted, MN, US

Service Operations: Handle incidents and requests as per defined processes and SLA. Ensuring that incident and request on the local site is handled according to defined processes and SLA. Reinstall and refresh computer clients as...

Part time - Service Desk Administrator

Davis Commercial Services Ltd

Northampton, Northamptonshire

12.00 - 12.00 GBP Hourly

Logging reactive calls received, report them to the team. Contacting sites when calls received and ensure the information received is correct. Answering the Service Desk phones and deal with enquiries. Passing calls to engineers....

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Sompting, West Sussex

£28000 - £33000/annum Good company benefits

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

Client Services Analyst

Efinancialcareers

County Antrim, Northern Ireland

Competitive salary

Manage a portfolio of high-profile global clients across various financial products. Oversee trade lifecycle, cash and collateral, static and FX processing. Conduct regular client service reviews and ensure timely resolution of qu...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

Key Management Services Analyst - PCI

Skillbase Consulting

Waterloo, Perth and Kinross

Start: ASAP. Duration: 1 Year +. Location: Waterloo, Belgium. Type: Contract. Industry: IT. Recruiter: Skillbase Consulting. Contact: Steve Seamons. Tel: 01322 316 231. Email: to view click here Posted: 2024-05-07 14:54:07 -. View...

Service Desk Engineer

Pertemps Gloucester

Tewkesbury, Gloucestershire

£28,000 - 32,000 - Annum

Were excited to share an amazing opportunity for career growth with a well-established office in Tewkesbury.Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a si...

Service Desk Escalation Engineer

Stoneseed

Derbyshire, England

£30,000 - £35,000 per annum

Providing a point of escalation to support incidents relating to hardware, software, network connectivity, and application services to a wide variety of external customers. Managing and tracking incident tickets using an in-house...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

HMRC Service Desk Agent

Hm Revenue And Customs

Croydon, Cambridgeshire

£32,782 - £35,059 a year

Triage, monitor and action requests through our ServiceNow portal. Attempt to resolve these as first point of contact or to the service level agreement. Escalate issue that cannot be resolved to the relevant Resolver Group. Identi...

Service Desk Coordinator

Adore Recruitment Ltd

London, England

£28,500 - £30,000/annum

Helpdesk Coordinator / SchedulerFrom 28,500-30,500 (Depending on experience)ILFORDFull time office-based role 10 mins walk from station or Free Parking! !Have you arranged Engineers diary before?I am recruiting for the UKs la...

Service Desk Technician

Empro Consultants Limited

Chelmsford, Essex

£25,000 - £30,000/annum + additional benefits

Be a specialist knowledge resource within IT and develop knowledge in any key areas as necessary to support the client wherever required. To provide advice and instruction to the 1st Line Support Desk team, or to the other members...

Service Desk Administrator

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

2nd Line Service Desk Engineer

Rise Technical Recruitment Limited

Wiltshire, England

£27,000 - £32,000 per annum

Provide customer-facing 2nd Line support for firewall and server configuration. Conduct troubleshooting and maintenance of infrastructure. Utilise Office 365 and Active Directory for daily tasks. Demonstrate proficiency in WAN and...

1st Line Service Desk Up to £25k Bournemouth

Oscar Technology

Dorset, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Fantastic customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Advisor

4Square Recruitment Ltd

Surrey, England

£22,000 - £25,000 per annum

We're seeking a dedicated Service Desk Advisor to join our dynamic team in Camberley. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ab...

1st Line Service Desk Engineer Up to £25k Bristol

Oscar Technology

Avon, England

£22,000 - £25,000 per annum

Valid UK Drivers license and car. Minimum 1 year MSP experience. Exemplary customer service skills. Prior Service Desk experience. Office 365. Laptop/PC repair and diagnostics....

Service Desk Administrator

Realise Recruitment

Lanarkshire

£25,000 - £30,000 per annum

Working and liaising with your engineers to schedule customer appointments. Identifying, diagnosing and rectifying customers issues. Resolve any customer complaints quickly and efficiently. Managing equipment deployment as well as...

Senior Service Analyst (Manufacturing)

Khr - Recruitment Specialists

Maidstone, Kent

On Application

Role: Senior Service Analyst Location: Maidstone, Kent Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)Our client, a leading international manufacturer, is currently recruiting an...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Business Service Analyst - Treasury Services

Banking

London, Greater London

£ 600 - £ 650 / Daily

Responsible for the initiation and execution of deliverables to align the service to BSM standards and improve its BSM maturity to reach target-state.* Responsible for production and maintenance of E2E service Mapping including id...

Service Analyst

Sopra Steria Ltd

Blackpool, Lancashire

Up to £32960 per annum - including 3% flexible benefit fund.

Work closely with customers to understand the business requirements raised via change processes. Translate business requirements into proposed system solutions that can guide the configuration process. Set up and configure Oracle...

Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

Global Service Desk Team Lead

Mcs Group

Belfast, County Antrim

£100,000 or more

Oversee the strategic direction of a Global Service Desk. Be that senior point of escalation for those trickier issues that require a seasoned pro to resolve, although this will not be a heavy element of your day to day. Engage se...

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Brighton, Cornwall

£28,000 - £33,000/annum Good company benefits

Solid experience of 1st and 2nd Line IT Technical Support. Outstanding communication and customer service skills. Ability to work independently within sometimes a high pressurised environment handling multiple tickets. Enjoys work...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...

Service Desk Administrator

Proav Ltd

Surrey, England

Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues...